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Visiting People in their Cubical Space

If your a manager a team leader or just a cowoker who needs to get work from other people visit peoples work spaces when just to make a connection.

Take note of how people respond when you step into their workspaces. Do they smile, make eye contact and turn towards you or keep their hands on the computer keyboard, without turning towards you? Do they seem to cringe and stiffen their posture when you enter.

Busy body language is fine to get once in awhile from your employees, but if it is habitual take note. They are sending you a message. You may be interrupting them when they are in flow, you may be checking up on them too much, or only visiting them when you need somthing or have bad news. Employees and coworkers will get tense when they feel they can’t predict your behavior, or if they assoicate your "visit's" with negatives.

Ask yourself if you’re only face-to-face time when you’re giving negative information or instruction, it might be time to try something different.

Visit with good news or bring in bagels once a week, hang out in the conference room and talk about nothing in particular. If you’re managing people in the fiel or only see people in meeting make it point on your first call to them or first meeting to take extra time for visiting and small talk before you go into the typical work,
“…This is what I need from you.” mode. If you don’t know what small talk is appropriate ask for positive such as, “What’s the best thing you did over the weekend?”, or “What’s your favorite thing on TV lately?”

Small talk is a totally different speed of communication and creates different vocal pacing, facial expressions and body movements, and that easy pacing helps build relationships.”

I know that some people hate anyone comming into talk to them for any reason and think visiting is a waste of time. Disntinguish between those who do and those who do not need "relationship credits" to do their best work.