Elevator Body Language

How we behave in those seconds of entrapment says alot about us. Bloomberg Businessweek asked Patti to share her insights on the behaviors of elevator riders from 10 of Manhattan office buildings. Check the link below to find out which catagory you're in!


Patti Wood, MA, Certified Speaking Professional - The Body Language Expert. For more body language insights go to her website at http://pattiwood.net/. Also check out the body language quiz on her YouTube Channel at http://youtube.com/user/bodylanguageexpert.

Starbucks Waiting-Line Stances......What Do They Reveal?

"Waiting for coffee isn't merely a hassle: It's a revealing pasttime," Patti tells Bloomberg Businessweek. Patti analyzed the 10 most common "Starbucks waiting-line stances" for Bloomberg recently. Check the link below to get her insights and discover what your waiting-line stance means!


Patti Wood, MA, Certified Speaking Professional - The Body Language Expert. For more body language insights go to her website at http://pattiwood.net/. Also check out the body language quiz on her YouTube Channel at http://youtube.com/user/bodylanguageexpert.

Top Ten Books of 2010, Patti's Favorite Books

For the articles in my December Newsletter scroll below this article.my top ten gifts please connect to my blog and go to the articles page for the article.

Top Ten Books of 2010Patti’s Top Ten Books of 2010 and a few more of Patti’s favorite Books.
While all these books didn’t come out in 2010 I read them in 2010.

1. Picara- by Pat MacEnulty- A coming of age story set in the sixties. The writing is clean and beautiful. This novel was written by my dear friend Pat. It so deserved to be best seller.
2. The Help - by Kathryn Stockett. The novel is set in 1960’s Mississippi. It shows how a female college graduate learns to care about the plight of the black maids who work for many white families.
3. Poetry- Anything written by Poet Laureate Billy Collin. Some of you know I started as a poetry major in college. (Link to How I became a body language expert on website.) My friends and I heard Collins read his work at the book conference Southern Voices. He is an amazing poet. Collins has earned a rare spot between critical respect and wide appeal. His last three collections of poems have broken sales records for poetry. His readings are usually standing room only, and his audience – enhanced tremendously by his appearances on Garrison Keillor's A Prairie Home Companion on National Public Radio – includes people of all backgrounds and age groups. He has also published eight collections of his poetry, including Ballistics, The Art of Drowning, Taking off Emily Dickinson’s Clothes and The Trouble with Poetry. If you fly Delta, check out the poetry on the audio channel. Collins helped create the audio poetry channel for Delta Airlines. Collins sees his poetry as “a form of travel writing,” Collins considers humor “a door into the serious.” It is a door that many thousands of readers have opened with amazement and delight. You must read the poem about his dog. At the bottom of this list.
4. A Happy Marriage by Rafael Yglesias (He also wrote, "Fearless" a novel that was made in the motion picture starring Jeff Bridges.
5. American Wife- by Curtis Sittenfeld. I really enjoyed this book a fictionalized a real wife of a president. I found the bookish, naïve Alice Lindgren interesting though shallow. She seems separated from her real life by glass. . Charlie Blackwell, her boyishly charming rake and lush of a husband, whose background of Ivy League privilege, penchant for booze and partying, contempt for the news and habit of making flubs when speaking off the cuff, bears more than a passing resemblance to the current president (though the Blackwells hail from Wisconsin, not Texas). Sittenfeld shines early in her portrayal of Alice's coming-of-age in Riley, Wis., living with her parents and her mildly eccentric grandmother. A car accident in her teens results in the death of her first crush, which haunts Alice even as she later falls for Charlie and becomes overwhelmed by his family's private summer compound and exclusive country club membership. Once the author leaves the realm of pure fiction, however, and has the first couple deal with his being ostracized as a president who favors an increasingly unpopular war, the book quickly loses its panache and sputters to a weak conclusion that doesn't live up to the fine storytelling that precedes it.
6. Lady Audley's Secret, Mary Elizabeth Braddon written in 1862, it was hugely popular and the prime example of sensation fiction. I read it originally many years ago when I was reading Wilke Collins sensation/murder mystery fiction written in the same era.
7. The Girl with the Dragon Tattoo by Stieg Larsen. A true page turner. I love the complexity of the female investigator Harriot Vangner. Her next two books were very well written, but for me so violent. In fact, I felt manipulated by the violence and tried to skip the violence in the second book and ended up skimming through over a hundred pages or what I felt was pornographic violence.
8. Olive Kitteridge by ElizabethStrout (Abide with Me, etc.) Thirteen short stories give a heart-wrenching, penetrating portrait of ordinary coastal Mainers living lives of quiet grief intermingled with flashes of human connection. The opening story gives us one of my favorite characters of 2010. A terse, judgmental junior high-school teacher Olive Kitteridge and her sweet gregarious pharmacist husband, Henry, both of whom have survived the loss of a psychologically damaged parent, and both of whom suffer painful attractions to co-workers. Their son, Christopher, takes center stage in A Little Burst, which describes his wedding in humorous, somewhat disturbing detail, and in Security, where Olive, in her 70s, visits Christopher and his family in New York. I love Olive.
9. Into Temptation. I love the entire trilogy -Penny Vinenzie –Definitely a guilty pleasure. The novels are about the Lytton family past. The main character Lady Celia knows leads an interesting life full of secrets. Then there's her daughter Adele's difficult, dark past; the dreadful cruelty of a truth her son Kit had to confront; even the shadows of Celia's own life, and that of Barty Miller, whom she rescued from the slums in babyhood and who now owns more than half of the Lytton publishing house. Some secrets are more dangerous than others, some shared with Celia's family, some entirely her own. And all absolutely safe in her keeping. Until something happens that threatens to reveal them all ...INTO TEMPTATION is a magnificent drama that captures the spirit of an age and tells the gripping story of the Lytton family
10. Prayers for Sale- Dallas (Author of the sweet book The Persian Pickle Club.) offers up the unconventional friendship between Hennie Comfort, a natural storyteller entering the twilight of her life, and Nit Spindle, a naïve young newlywed, forged in the isolated mining town of Middle Swan, Colo., in 1936. When the two meet, Hennie recognizes her younger self in Nit, and she's immediately struck with a desire to nurture and guide Nit, who is lonely and adrift in her new hometown and her brand-new marriage. As Hennie regales Nit with stories and advice, the two become inseparable and pass several seasons huddled around their quilting with the other women of Middle Swan. Even though Hennie maintains an air of c'est la vie as she unravels her life story, Nit and the reader soon realize there are tragedies and secrets hidden behind Hennie's tranquil demeanor. This satisfying novel will immediately draw readers into Hennie and Nit's lives, and the unexpected twists will keep them hooked through to the bittersweet denouement. (Apr.)
Copyright © Reed Business Information, a division of Reed Elsevier Inc
11. Home Safe –Elizabeth Berg. I have read all her novels and I love every one. In this new novel, beloved bestselling author Elizabeth Berg weaves a beautifully written and richly resonant story of a mother and daughter in emotional transit. Helen Ames–recently widowed, coping with loss and grief, unable to do the work that has always sustained her–is beginning to depend far too much on her twenty-seven-year-old daughter, Tessa, and is meddling in he...more

Where is a great great book like “Seabiscuit: An American Legend by Laura Hillenbrand. Published: 2002. I read the Vanity excerpted chapter from her new novel. The writing is extraordinary but you can only stay so long in shark infested waters and a Japanese prison camp.

12. Hawaii- By Catherine E. Toth After her mother passed away 15 years ago, Margaret Dilloway found a copy of a book stashed in a drawer at the family's San Diego home."The American Way of Housekeeping" was, essentially, a handbook created by the wives of American officers for their Japanese housekeepers soon after World War II ended. Written in both English and Japanese, it provided a guide for how to do everything from cooking proper American food and using household appliances to cleaning room to room in a precise sequence.Dilloway's mom, Suiko, who was from Kumamoto, Japan, had received the book from her father after they wed. The couple met in Iwakuni when her dad, who grew up in Pennsylvania, was stationed there with the Navy."My dad thought the book was for housewives," said Dilloway, 36, a stay-at-home mom who lives in Hawaii Kai with her husband, Keith, and three children.It turned out that many American men thought that way, too, and bought the handbook for their Japanese war brides.
13. Saving CeeCee Honeycutt: A Novel by Beth Hoffman. Hoffman attempts to cross Steel Magnolias with The Help but doesn’t not offer enough spice, in this Southern debut novel sparkling with humor, heart, and feminine wisdom. Pat MacEnulty’s novel was so much better. This was a feel good book with some nice quotes about ways to lead your life.

14. A Reliable Wife by Robert Goolrick – I read it. I liked the writing. I really liked the setting. I learned so much about Wisconsin. I love the time period and the specific period details. I did like the twisted murder mystery and I thought the bodice ripping scenes were amazing. But, with all that, I didn’t really like the book. . I have a hard time connecting to a novel with three despicable main characters, actually if you include the younger sister I would day four people I didn’t care to read about for an entire novel.
15. Sarah’s Key by De Rosnay's. Many book store employees pushed this book to me over the year. I read it, but I felt manipulated by the story. It was not as good as other novels in its depiction of World War two and its atrocities. Such as 2006’s “The Book Thief” I did appreciate learning more about the Jewish round up in Paris. This novel explore the life of family after the 1942 Paris roundups and deportations, in which thousands of Jewish families were arrested, held at the Vélodrome d'Hiver outside the city, then transported to Auschwitz. Forty-five-year-old Julia Jarmond, American by birth, moved to Paris when she was 20 and is married to the arrogant, unfaithful Bertrand Tézac, with whom she has an 11-year-old daughter. Julia writes for an American magazine and her editor assigns her to cover the 60th anniversary of the Vél' d'Hiv' roundups. Julia soon learns that the apartment she and Bertrand plan to move into was acquired by Bertrand's family when its Jewish occupants were dispossessed and deported 60 years before. She resolves to find out what happened to the former occupants: Wladyslaw and Rywka Starzynski, parents of 10-year-old Sarah and four-year-old Michel. The more Julia discovers—especially about Sarah, the only member of the Starzynski family to survive—the more she uncovers about Bertrand's family, about France and, finally, herself. Already translated into 15 languages, the novel is De Rosnay's 10th (but her first written in English, her first language). It beautifully conveys Julia's conflicting loyalties, and makes Sarah's trials so riveting, her innocence so absorbing, that the book is hard to put down. (July)
16. The Forgotten Garden: A Novel by Kate Morton. Morton wrote one of my favorite books of 2009 The House at Riverton. I did like the setting and the historical details. I loved the portion of the novel that started in the back alleys of poverty of pre-World War I London and the shores of colonial Australia. I wish the novel had kept with that story line and those characters. This novel started with a compelling set of characters but killed them off. The characters that remain, seem tired and beaten down by life and the story that unfolds of a sordid childhood sexual abuse may have seemed to the author a device to elevate the fiction to great art, but just it made the novel unpleasant to read. I don’t like to feel sorry for characters through an entire novel. I could have loved and followed the story of character and actually enjoyed the novel, but instead I knew slogging through the story that she was abused all those years and DIED.
17. Valera’s Last Stand. Read it didn’t like it. Marc Fitten was born in Brooklyn, raised in the Bronx and later moved to Atlanta for high school. Following graduation, he spent nearly a decade traveling in Europe, living primarily in Hungary. He is currently the editor of The Chattahoochee Review, Atlanta’s oldest journal. Fitten has been published in several American publications and was included in Esquire magazine’s Cocktail Napkin Project. Valeria’s Last Stand is his debut novel.
18. Carry Me Home- It was an interesting book by Diane McWhorter. The book Carry Me Home: Birmingham, Alabama: The Climactic Battle of the Civil Rights Revolution, garnered the Pulitzer Prize for Nonfiction, the Southern Book Award and was named one of Time Magazine’s Top 10 Books of 2001. She is also the author of the award-winning A Dream of Freedom, a young adult history of the Civil Rights Movement. Raised in Birmingham, McWhorter is a graduate of Wellesley College and was a long-time contributor to The New York Times and former editor of Boston Magazine. She is presently on the USA Today Board of Contributors and is currently researching her next book, which focuses on Wernher von Braun and the Third Reich missile pioneers. She and her family live in New York City.

The Revenant - Billy Collins
I am the dog you put to sleep,
as you like to call the needle of oblivion,
come back to tell you this simple thing:
I never liked you--not one bit.
When I licked your face,
I thought of biting off your nose.
When I watched you toweling yourself dry,
I wanted to leap and unman you with a snap.
I resented the way you moved,
your lack of animal grace,
the way you would sit in a chair to eat,
a napkin on your lap, knife in your hand.
I would have run away,
but I was too weak, a trick you taught me
while I was learning to sit and heel,
and--greatest of insults--shake hands without a hand.
I admit the sight of the leash
would excite me
but only because it meant I was about
to smell things you had never touched.
You do not want to believe this,
but I have no reason to lie.
I hated the car, the rubber toys,
disliked your friends and, worse, your relatives.
The jingling of my tags drove me mad.
You always scratched me in the wrong place.
All I ever wanted from you
was food and fresh water in my metal bowls.
While you slept, I watched you breathe
as the moon rose in the sky.
It took all of my strength
not to raise my head and howl.
Now I am free of the collar,
the yellow raincoat, monogrammed sweater,
the absurdity of your lawn,
and that is all you need to know about this place
except what you already supposed
and are glad it did not happen sooner--
that everyone here can read and write,
the dogs in poetry, the cats and the others in prose.

Patti Wood, MA, Certified Speaking Professional - The Body Language Expert. For more body language insights go to her website at http://PattiWood.net. Also check out the body language quiz on her YouTube Channel at http://youtube.com/user/bodylanguageexpert.

Body Language and Deception Read of Ronni Chasen Murder Mystery

FOX news asked me to give a body language and deception read of Ronni Chasen murder mystery.

The question is, "Does the latest police theory, which suggests Harold Smith acted alone on a bicycle in a "robbery gone wrong" ring true as officals discuss i? Some feel that the Beverly Hills Police is bluffing with this story in an effort to make the real suspect feel safe. Here are the three peoples' statements followed by my read or the paralanguage and body language during the press conference this week.


I would love to get your expert analysis on the body language of the police chief, detective and Beverly Hills Mayor. It is all bizarre.

So far it seems like he is just being cautious in order to say the correct thing legally and politically rather to do any bluffing. I do note his awkward delivery seems to hesitate on complexity of the word "Preliminary" in Preliminary Ballistics, and Preliminarily."We do believe that Mr. Smith acted alone." Look at his face. He goes back to a closed smile that goes up to his eyes and holds it without stress. His voice does go up at the end of the sentence, but the voice is strong at the beginning and I think it is a true statement. He is a little more nervous as he delivers the statement, "We don't believe it was a professional hit." His head does what I call a facial retreat. But I think it was more due to fearing the Media's response to that statement. His head also goes down to find some security in referring to his notes. But I still think he is speaking the truth, just stressed. In the next set of sentences, he has an odd delivery, first says, "That conclusion, but follows with, "That inclusion very well may be... His response to a journalist's question I couldn't hear was, ”No we don't, we are still investigating it. This is interesting as here his smile DOES get tense and he gulps. That statement doesn't "go down well" for him. What was that question? He does get a bit irritated on the edge of anger as he discusses erroneous statements from people outside the investigation. I am a media coach. I actually think the anger there was OK. There are times when anger can work if you are in a position of power and you are in uniform in a press conference and of course if YOU are not suspect. In this case it made him look strong and confident. But "Only a Man in Uniform" could get away with it. I would have coached him to deliver all the content with strength and a little bit faster without all the vocal pauses to seem more assured.

The middle speaker gave a gracious politically correct set of statements. He prepared the compliment statements, but his manner and delivery became fearful and cautious as he stumbled through answering the questions. At that time he looked ill prepared. He chose to make all his statements come from someone else.

The third speaker was fairly confident and believed everything he said. When he talks about various stories made to form one story... that’s not accurate." He sticks out his tongue at the journalist who is asking him about the ten thousand dollar hit theory. The rest of his body is not overly defensive, I think he is just upset about that statement from the media. He does start doing some swaying back and forth to comfort himself as he talks about this. "...being a robbery gone bad..." But his voice gets strong as he hits the words CRUCICAL. In the sentence, "America's most wanted .was CRUCIAL." He really honors that help. He does begin to get nervous and have trouble responding to further questioning as he makes comments about the shooter, "Being under desperate measures." and the speaker’s swaying becomes more pronounced."

Patti Wood, MA, Certified Speaking Professional - The Body Language Expert. For more body language insights go to her website at http://pattiwood.net/. Also check out the body language quiz on her YouTube Channel at http://youtube.com/user/bodylanguageexpert.


Just found this article tonight quoting me on the Pup-peroni campaign.

Americans Confess — Wags Speak Louder Than Words

A recent survey by Pup-Peroni® dog snacks reveals that, despite the obvious language barrier, the majority of American canine pet parents believe they can communicate with their dogs. Nearly three in four (74 percent) pet parents surveyed report that their dog’s body language or facial expressions let them know how their pet is feeling, while seven in ten (70 percent) believe they have "shared a look” with their pooch on at least one occasion. In fact, American dog parents are so confident about the bond they share with their pups, nearly half (49 percent) believe they know exactly what their pet is thinking and more than a third (34 percent) report that they’ve had an entire "conversation” with their dogs without saying a word — highlighting that when it comes to the human-canine relationship, wags speak louder than words.
Pup-Peroni’s new Wags, Not Words Survey, conducted by Kelton Research, reveals that the deep connection shared between pet parents and their dogs doesn’t rely solely on words. Almost half (41 percent) of pet parents surveyed say that their canine friend is more likely to "notice” they’ve had a bad day than their best human friend and 69 percent believe their pooches know when they are feeling happy.

Anzeigen von GoogleHebelzertifikate
Machen auch Sie jetzt schnelle 1000% Gewinn mit nur 8 Trades!

"Dogs are more than just a pet; they are confidants, therapists and best friends,” said Christie Fleming, Vice President Marketing Pet Snacks, Del Monte Foods. "Our survey shows that even though pet parents and their dogs don’t speak the same language, they share a very special and unique relationship, which allows them to communicate through wags, not words. So, when you think your dog is asking for a treat – it’s likely that he is.”

Most canine pet parents find solace in knowing that their dogs are able to pick up on their emotions, such as happiness (69 percent), anger (67 percent) and even sadness (58 percent) without having to say a word. Whether they are happy, hungry or tired, their dogs "just know”, and can often comfort and support them when they need it most. To add to the compelling statistics on a pup’s perceptiveness, the survey revealed that an overwhelming 89 percent of dog parents believe there have been moments when their dogs tried to comfort them in times of need.
"When compared with other animals, dogs’ ability to "read” humans is highly accurate. Dogs pick up information from the subtlest hand gestures and even understand the meaning of a human glance,” said Patti Wood, body language expert. "Researchers believe that over centuries there’s been direct selection for dogs with the ability to read social cues in humans, highlighting its importance.”

The unique communication shared between canines and their pet parents lends itself to a rewarding relationship for both. Some would even say their bond with their dog is stronger than the one they share with their closest comrades, as nearly two thirds (62 percent) of those surveyed believe that their dogs are more dependable than their human best friends. Furthermore, 67 percent of canine pet parents confess that when they’re out of town, they’re more likely to feel guilty about leaving their dogs behind than their own family and friends. Dogs are also the preferred company when it comes to unwinding. Nearly three in four (72 percent) prefer to blow off steam by taking a walk with their dogs than a close human companion. Additionally, the vast majority (89 percent) also admit that their pooches are typically more excited to greet them when they come home than their significant others.
For more information about Pup-Peroni dog snacks, visit www.Pup-Peroni.com.

Patti Wood, MA, Certified Speaking Professional - The Body Language Expert. For more body language insights go to her website at http://PattiWood.net. Also check out the body language quiz on her YouTube Channel at http://youtube.com/user/bodylanguageexpert.

Kathy Griffin at the VH1 "Divas Salute The Troops" Event In Which She Mocked Bristol Palin's Weight

I was asked by AOL.com to give my thoughts on Kathy Griffin at the VH1 "Divas Salute The Troops" event in which she mocked Bristol Palin's weight, claiming she's the only "DWTS" contestant to actually ever gain weight, and also referred to her as "The White Precious."

Are these remarks hurtful to not only Bristol, also the plentiful amount of young ladies who tuned into this program? The audience was booing anything Kathy had to say about the Palin family. They hadn’t even heard the joke when they started booing. I watched and listened to the tape several times. Those were really loud aggressive hateful boos. And startling, as I have seen military audiences absolutely love on Kathy and laugh buoyantly. She was working hard to get through that moment. I have never seen her that unloved on stage. Her voice was already blown going into that joke and I can tell you that can happen to you as a comic or speaker when you have to yell over the audience. That tells me that the audience was already going wild.

I think this was actually a pretty tame joke. The hard news media feels a politician's kid is off limits for criticism until the parent or the child chooses to put the child or themselves in the limelight. She chose to be on a show that loves to celebrate the underdog and the winner, but also a show that EVERYONE makes fun of the contestants. Maria Osmond calls the show "dancing with the starved" because of how the media made fun of her weight on the show.

I can tell you the only time I have received death threats from an audience is when I was on a National News show and was asked to say three pieces of praise for Palin’s media interviewing skills and to make three suggestions for ways Sarah Palin could improve her interviewing skills. ( This was at the beginning of her Vice Presidential debate.)

Is Kathy sending the wrong message? I think she was making a fat joke against a young woman who chose to be in the lime light. Kathy didn’t deliver it with the acidic dig and face that she uses when she really dislikes someone. Are her words damaging? I think it might be damaging for her, but she thrives on it. She was bringing it on.
I also think Palin knew that digs like this might happen if she went on the show and she still wanted to do it. Even my 90 year old mother commented weeks ago that Palin was gaining weight, but she was impressed that she drove herself from Alaska to do the show. My mother wanted to see Sara Palin’s TV show on Alaska because she was impressed with her daughter. The Palin family draws attention.

Patti Wood, MA, Certified Speaking Professional - The Body Language Expert. For more body language insights go to her website at http://PattiWood.net. Also check out the body language quiz on her YouTube Channel at http://youtube.com/user/bodylanguageexpert.

Body Language Read of Fed Chair, Bernanke 60 Minutes Interview

Body Language Read of Fed Chair, Bernanke 60 Minutes Interview by Scott Pernelli. was by MSMBC to analyze Bernanke's body language and I also talked to AOL.com and NBC.com. I am a body language expert and a media coach. I was interested in how confident Bernanke appeared during the interview. If his goal was to instill confidence, he really didn’t give a good interview. He looked scared, close to tears at times and defensive when he was asked the tough questions.
The editing of the interview was interesting. They always ended with his response to a tough question both in the first segment break then at the very end. You really see the primacy and resencey persuasion theory effects I talk about with my media clients and public speaking workshop attendees.
If you saw the interview edited to just his statement of the Feds plans he is confident.

I will put up a link to the video and links to any press quotes of my read.

In The first segment in the darkened room chair to chair with the 60 minutes interviewer, Scott Pernelli, Bernanke often appears to lack confidence in his responses, his voice cracks, he retreats and head tilts. He confidently responds to his plans, but not to our future. Also it was clear he was very tired in this first segment. It looks like Bernanke didn’t sleep the night before; in fact I had written that in my notes then in the second segment Pernelli asks, “What keeps you up at night?”
Bernanke responds to the first question from Pernelli, “When is this going to end” by smacking his lips together. This indicates that his mouth is dry, a sign of nervousness and in this case his facial expression and smack indicate he wants to be careful and thoughtful in his response. Sure enough he gives a slowly delivered prepared answer rather than a fast confident, spontaneous answer.
I wish there was a two shot. If you look at his head placement his head is “off center” and pulled slightly back. That indicates his fear and defensiveness. The off center placement may be due to where the interviewer is seated or matching and mirroring of Pernelli, but a confident person who has one clear vision typically holds their head in center position. Head tilts back and forth like he does throughout the interview read as if he was flip flopping on his beliefs. I advise my media coaching clients to be careful of head flopping because it can be read so negatively. Also the way Bernanke is pulling back his head slightly as he begins each statement shows a lack of confidence in the answer. What we want to see is someone who moves his head and body forward with confidence. His head is also slightly tilted to the side, though again this may be a response to how the interview or camera is set up. But to the public a tilted head held throughout statement shows deference, uncertainity and in this case makes us feel like he is afraid of our negative response to him and what he is saying. Frightened children tilt their head when they are telling their parents they did something wrong and fear punishment. It is not the normal head placement for a power government employee.

“We do have a plan and we are working on it but I do think we will get it stabilized. Again his head tilts. He does hit the right words strongly the do and the will showing the correct paralanguage emphasis to instill confidence. But then he hesitates in the middle and stumbles verbally and uses a BUT that seems to cut one half of the sentence from the other. That can happen subconsciously when you’re sure about one thing you're saying but not the other. Also look how he pulls his head back. Specifically how the right side of his face pulls back and “retreats as he goes into the next sentence and he changes his vocal delivery and says, now I am seeing the interviewer model the head tilt
The interviewer steeples (think of him holding a king's crown out in front of himself when asking him about the end of the recession that is an aggressive way of asking.) And Bernanke does get vocally defensive and picks up the pace saying the begining of the next answer very quickly.
We will see an end of this decline, stop “I hope”

You seem to be saying we are not heading into a depression,
“I think we have averted that, pause that risk. I think we have gotten past, that risk. This delivery makes me feel that he has compartmentalized his statement. He thinks we have averted THAT risk, but to me obviously feels there are other risks. (I listened to the rest of the video and just found out his research specialty was the great depression. He really does define it differently. )

Listen to his voice as he is asked if he made a mistake letting Lehman brothers fail. His voice is actually cracking, you can hear the stress, and the voice sounds like he is on the edge of tears.
…people said let em fail...and he shakes his head no. Showing he really didn’t believe we should let them fail. Then he says, “… and I think (again that word) I knew BETTER than that.

There have been four rescues of AIG of over a….why is that necessary,
Watch Bernanke carefully- again you can see him get chocked up. Let me first say, (By the way this is a common bridge statement I teach my clients who are going to be interviewed by the media. It allows you to go to a planned statement you as the interviewee have written or practiced ahead of time. I think he did a good job of holding back his anger, but gracefully using the words causes me the most anger... angst. His voice gets strong for a bit here.

Later I thought we were close to a global financial meltdown.
How close
It was very close.

It’s not tax money… talks about printing money his voice stresses again.

When asked about the multiple bailouts. He slumps back in his chair and again his voice falters in mid sentence showing a lack of confidence. “Part of the issue is well, pause; you know the economy has gotten….. That has meant again he stutters out.
The interviewer gets usually aggressive and brings his entire body towards Bernanke and stays in Bernanke’s space that is not creating a neutral response. He is really trying to get Bernanke back up …really pushy and says, “There are so many people across this country that say, to hell with them.”
Bernanke is doing some odd partial head nods that go from side to side disagreement to up and down agreement. Then he gives another prepped response, “Let me give you an analogy…pause stutter... if I might. As a media coach. I would have had him just strongly go into the analogy that is a really weak bridge statement to use in response to a question that strongly delivered.
He voice gets much stronger as he talks about the stress tests they are giving to the bank. He feels really good and confident with this plan. I wish he had said this earlier as I think by this time the viewing public would be disgusted and tuned out the significance of the stress test plan.

Next he sounds really scared. Wow this was not a strong way to end this segment. The last thing you say and do effects your personal credibility and a show like this can choose the segment that airs before a long commercial break.
Keep you up at night... Here Bernanke blinks and pulls back his head as he says, “The biggest risk is that we pause you know, that we don’t have the political will he shakes his head no, we don’t have the …
In which case, we can’t (he pauses and shakes his head no,) we can’t count on recovery. (His voice breaking.

The read of the Job segment
Bernanke asked, “How long before we get those jobs back?”
Freeze at 14:50 He does a head sadness bow and a head back retreat and gives a window shade blink you are obviously right.
If you freeze there you can see his sadness
Four or five years for jobs to come back. His voice cracks.
Bernanke is sitting in a very guarded protected position. His legs are crossed away and he has his arms and hands in a defensive arm and hand position protecting his ventral front (His belly.)

Some people think that the six hundred billion is a terrible idea,
Bernanke moves forward and actually sounds agitated and angry… his voice speaks up and he energetically says “I know that some people think that ...ahhh pause ahhhh... What I think there.
His hand goes gently forward as he says the word policy. (He believes the policy is sound)
This fear of inflation is much overstated. He shakes his head in strong, quick up and down motions; He moves his head in a strong and angry manner.
Now he says myth we are printing money, we are not printing money what we are doing is….
He gets riled up here as he continues. He is good at saying what the Fed is doing.
He is really talking fast as he talks about how they can halt inflation… really fast compared to his baseline.

It looks like Beranke didn’t sleep the night before.

Patti Wood, MA, Certified Speaking Professional - The Body Language Expert. For more body language insights go to her website at http://pattiwood.net/. Also check out the body language quiz on her YouTube Channel at http://youtube.com/user/bodylanguageexpert.

How You Say Things Matters, Exercise for Nonverbal Communication.

Job recommendations for the poor employee. I just read this in Nigel Risners wonderful newsletter. Go through the recommendations and read them out loud using different inflections to emphasize certain words. Paralanguage can make a really big difference to meaning of a message.

I thought your students might enjoy this. I think I will use it as a nonverbal exercise and have people say the recommendations out loud with different vocal inflections.

Ever have to write a letter of recommendation for a less-
than-adequate employee? Or, make a decision about hiring
someone you aren't sure of? In his never-ending desire to be
helpful, my friend Bill Barrows forwarded these key phrases.
You never know when they might come in handy--or serve as
fair warning!

Regarding an employee who is chronically absent:
"A man like him is hard to find."
"It seemed her career was just taking off."

For the office drunk:
"I feel his real talent is wasted here."
"We generally found him loaded with work to do."
"Every hour with him was a happy hour."

For an employee with no ambition:
"He could not care less about the number of hours he had to
put in."
"You would indeed be fortunate to get this person to work
for you."

For an employee who is so unproductive that
the job is better left unfilled:
"I can assure you that no person would be better for the job."

For an employee who is not worth further consideration
as a job candidate:
"I would urge you to waste no time in making this candidate
an offer of employment."
"All in all, I cannot say enough good things about this
candidate or recommend him too highly."

For a stupid employee:
"There is really nothing you can teach a man like him."
"I most enthusiastically recommend this candidate with no
qualifications whatsoever."

For a dishonest employee:
"Her true ability was deceiving."
"He's an unbelievable worker."

Patti Wood, MA, Certified Speaking Professional - The Body Language Expert. For more body language insights go to her website at http://PattiWood.net. Also check out the body language quiz on her YouTube Channel at http://youtube.com/user/bodylanguageexpert.

Patti Speaking on Body Language at Turner Broadcasting

I will be speaking today at Turner Broadcasting Studios.
Here are two links to the releases they put out about the event.


There will be live twitters of the event as well.

Patti Wood, MA, Certified Speaking Professional - The Body Language Expert. For more body language insights go to her website at http://PattiWood.net. Also check out the body language quiz on her YouTube Channel at http://youtube.com/user/bodylanguageexpert.

Airport Security, The Body Language of New Pat Downs and Scanning

I love my country. I wanted to make sure I said that first as I am about to analyze the nonverbal factors that may be causing passengers to have trouble with the new scanning and pat down procedures at the airport.

In the last two weeks I have gone through the new screening procedures eight times in five different cities, Atlanta, Cincinnati, San Antonio, Ft. Lauderdale, and Tyler Texas. I went through the scanner each time and oddly, each time I was patted down, extensively. Apparently, little blonds with glasses fit the terrorist profile. The new security checks are more than a little intrusive. In fact, if they did it any better they would have to buy me dinner first. However, I am certainly willing to do it, to insure we are secure while flying. There are nonverbal issues with the procedure. We can talk about “personal freedoms and profiling but truly we just don't like our personal space invaded. Americans sense of self, their personal space, is external rather than internal. In the US and most of North America we feel that our body, our space, does not end at the external body. It does not stop at skin and hair, but extends out from the body a good sixteen inches or more. When we are in any crowd, and especially long lines like the security at Airports like Atlanta Hartsfield or Chicago O'Hara we already have to be inside the body bubble wall of dozens of people so we may be fearful, or defensive before we even get to the main check point. Our intimate body bubble is bigger in front than it is in back and smaller around our feet. So people can stand closer to us when they are behind us queuing in line than when they are facing us. This kind of queuing is unique because we know we may already be stressed about traveling, we know we are going to be evaluated and go through the stress of mini checks and handing over our personal artifacts to the conveyor belt where it may be lost or evaluated and taking off our shoes and feeling quite vulnerable as bare or sock footed we gingerly step toward strangers in uniforms.

To be scanned, you lift up your arms above your head and hold them with palms flat out. This again makes you feel extremely vulnerable to attack. All your body windows are exposed. Anyone can hurt your very easily when you're in this position. In that same vulnerable moment you know there is someone looking at your body on a screen even more exposed. Then there is a pat down where you stand in similar position and have someone not just invade your space but touch you. It is all very stressful. The word stress that evolved from Latin word "districtia" means "to draw or pull apart." The Romans even used the term to describe "a being torn asunder." Most of us who have been through a busy airport's security check can probably relate to this description.

0—18 inches. The "Intimate Zone" we normally reserve for friends and family. It’s what I call “kissy face” distance. We also allow others to encroach this zone in a few other situations; contact sports, dancing and in greeting and goodbyes. In North American culture this space is almost like an extension of your body. Standing 18 inches from someone you can only see their face their hands and feet are out of vision range. If you get closer than 18 inches everything blurs. This makes you vulnerable to attack. At this distance. you will be able to smell and touch the other person and they can smell and touch you. So at this distance you want to make sure you have used your deodorant and brushed your teeth. This distance is used for sexual contact,comforting someone or attack. Whenever you perceive a threat, imminent or imagined, your limbic system immediately responds via your autonomic nervous system. Your adrenal glands release adrenaline (also known as epinephrine) and other hormones that increase breathing, heart rate, and blood pressure. This moves more oxygen-rich blood faster to the brain and to the muscles needed for fighting or fleeing. Adrenaline causes a rapid release of glucose and fatty acids into your bloodstream. Also,your senses become keener and your memory sharper. So the event of going through security is heightening your perception. Other hormones shut down functions unnecessary during the emergency. For example, the immune system goes on hold. That's why chronic stress increases your chances of getting sick. With your mind and body in this temporary state of metabolic overdrive, you are now prepared to respond to a life-threatening situation and or a security check. No wonder we resent it. After you go through a perceived danger your body would typically try to return to normal, but once your stress response is activated the system wisely keeps you in a state of readiness for the next saber tooth tiger, or gets you ready to get to your gate, get on the plane and sit next to a stranger for several hours.


Patti Wood, MA, Certified Speaking Professional - The Body Language Expert. For more body language insights go to her website at Patti@PattiWood.net. Also check out the body language quiz on her YouTube Channel at http://youtube.com/user/bodylanguageexpert.

Posted by Patti Wood MA CSP Corporate Speaker and Trainer

OchoCinco and Owens Making Comments About Darrelle Revis and Antonio Cromarti and Body Language Read - Cocky or Ready to Play?

This is a body language read of OchoCinco and Owens on a show on the Versus Network.
I usually just report on the body language and don't editorialize but in this case these players were putting other players down and thinking they were cool. I was not impressed. I actually like the rowdy, loud team members who shout and jump up with raised arms and high fives saying, “We are going to win!” “We are going to pulverize them!” Athletes do that to get their limbic brain pumped with adrenaline and other hormones so blood goes to their brain and limbs so they can move and “fight.” Glucose gives them intense focus. That is fun! That energy is contagious and gets the fans fired up.

OchoCinco and Owens will be facing the New York Jets on Thursday night in a nationally televised game and they will be going up against Darrelle Revis and Antonio Cromartie, two of the best quarterbacks in the game. Revis and Cromartie will be charged with the responsibility of shutting down OchoCinco and Owens, which leads to this exchange in the video.


Questions about the overall exchange and demeanor of the two:

Are they dismissive? Is it in fun? What is the overall tone and tenor? What can you tell us about their delivery that would give some insight into their intentions throughout their delivery? Are they uncomfortable? Cocky? Joking? Self-assured?

The guys were reading their pre-written lines off a teleprompter with a delivery that was stiff and awkward rather than alpha cool dude energetic. Even when OchoCinco used the bullhorn, his body (head, shoulders posture) didn’t go up with enthusiasm nor did his paralanguage, (voice tone, volume, speaking rate) show he was energized. They appeared so cool with the relaxed shoulders, torsos/stomachs, relaxed back and low energy, slow vocal delivery by both guys they didn’t even have to work hard or give it their all in this piece.

Why do they choose to call Revis and Cromartie “Ren & Stimpy?" Does that make it obviously a humorous statement or is that a slight?

The nonverbal delivery, I'm sure, was planned as a comic put down. If they wanted it to be a powerful put down it would have been given spontaneously with a strong stare and vocal emphasis.

How would an athlete who has these statements directed at him react?

As a media coach I would tell Revis and Cromartie not to be worried. Chad OchoCinco (Johnson) and Terrelle Owens are over confident. If Revis and Cromartie are questioned directly by the media about the "Ren & Stimpy," I might suggest a comment such as “Let’s let go of thoughts of cartoon cats and dogs. Let's be great sportsmen and play great football for all our great fans.”

How about carrying over onto the field, what is the impact? If they are joking in their comments, would that mean that they are taking them lightly? If they’re serious and putting them down, does that mean that they might be prone to be too cocky?

It is clear from all this planned buffoonery and their poor delivery of it that they think they are too cool for school.

Final question, number six I know. Can you give me a three sentence intro about you? I’d like to give you a solid plug and while my editor is anti-plugs, we need to do our best here to get you out there, right? Patti Wood MA, CSP in a media couch, who has been researching, reading and speaking on body language since 1982. Author of “Success Signals –Understanding Body Language.

Okay, and here is a bit of background on OchoCinco from a story I did on him a few weeks ago:

Patti Wood, MA, Certified Speaking Professional - The Body Language Expert. For more body language insights go to her website at http://PattiWood.net. Also check out the body language quiz on her YouTube Channel at http://youtube.com/user/bodylanguageexpert.

Capri Anderson's Interview About Charlie Sheen on Good Morning America

Is Capri lying or being deceptive? Is Capri telling the truth about what Charlie Sheen did?
I read Capri's body language in the video for AOL PopEater to answer those questions.
Her choice to go to Charlie Sheen’s room, then sue him for attacking her may have questionable motivations. I think she is telling the truth about what Sheen did, but not being honest when she infers how horrible it was to her.
Her posture is extremely demure. Her hands are clasped in her lap, she tilts her head in a submissive way, her upper body is pulled back and down slouched slightly in the chair. Her legs are bent to the side and pressed together protecting her lower torso. Because she stays in this posture it seems a bit staged.
She shrugged in a show of dissonance and uncertainty as she said “It was hard to say, being that it was the first time I was with him, if that was normal of his behavior.” Her voice on the word “Normal” went up with uncertainty and she smirked after she said the word normal. We smirk when we say one thing but feel something else. She clearly didn’t think his behavior was normal but if the behavior was extremely offensive to her she should have not been conflicted. She as a victim is likely shy though her porn star status would indicate a lack of confidence, but she shouldn’t be conflicted.
As she said, “He seemed like a very egotistical guy her mouth went into a pursed sour taste cue that showed her sincere distaste for him.
When she said she didn’t want to share the racial slurs, “…because they were that vulgar” she oddly looked up to the right. If she is right handed and I think she is, as she sweeps her bangs with her right hand a moment later, this would mean she was constructing that thought rather than remembering that the racial slurs were vulgar. I think she is telling the truth that he made the comments but she is pretending that the slurs were that vulgar to her.
We then get to most interesting part of the interview. As she says,
“He put his hands around my neck. “Her voice really does break on the word, “Hands.”
She does a tongue thrust, sucks in her lips then thrusts her tongue again as she recalls this. Looking down to the right (NLP) are to right handed peoples kinesthetic, tactile l feelings. This shows she is recalling true events but the tongue thrusts show her passive aggressiveness. She is telling the truth about what he did, but I think she was angry and much feistier when it happened than she is saying with her words.

Patti Wood, MA, Certified Speaking Professional - The Body Language Expert. For more body language insights go to her website at http://pattiwood.net/. Also check out the body language quiz on her YouTube Channel at http://youtube.com/user/bodylanguageexpert.

Patti is a Coach for Media Interviews

Last week I spoke on body language and establishing credibility when scrutinized by the media and detecting deception in others. The program was sponsored by NASDAQ. The members of the organization give announcements about their company's fiscal health directly to prospective investors and Wall Street contacts. They also give media interviews concerning their company and or they coach the person in the organization that will be speaking or be interviewed.

The client was interested in the fact that I, as a body language expert, give several media interviews each week and have been a corporate spokesperson for many products. Those experiences coupled with my research and background in nonverbal communication and long history of consulting with large corporations, give me the experience to speak on how to give an effective presentation and coach on media interviews. I also coach one on one.
Check out my Media Bio at the link below.

Patti Wood, MA, Certified Speaking Professional - The Body Language Expert. For more body language insights go to her website at http://pattiwood.net/. Also check out the body language quiz on her YouTube Channel at http://youtube.com/user/bodylanguageexpert.

Obama Runs the Show According to Patti

WASHINGTON - President Obama was a cool customer Thursday during a high-stakes powwow with Chinese Premier Hu Jintao in South Korea.

The leaders' 1-hour-and-20-minute summit focused on currency rifts, human rights and the rogue regime in North Korea. More so than the words, however, it was the body language that showed Obama running the showdown with the Red leader.Here's how Patti Wood, author of "Success Signals: Body Language in Business," saw it:Obama: "President Obama is in a very relaxed body position and a less defensive body posture. That's the best indication that this can be a positive communication for the President."I'd say overall he has the upper hand."Hu: "Hu Jintao is defensive. That's the defensive posture with his arms clutched and his legs spread."His arm over the side is protecting himself from Obama."

Patti Wood, MA, Certified Speaking Professional - The Body Language Expert. For more body language insights go to her website at http://www.blogger.com/. Also check out the body language quiz on her YouTube Channel at http://youtube.com/user/bodylanguageexpert.

What Does His Hug Reveal, The Meaning of Hugs

Secrets His Hug Reveals The way your guy holds you close is tightly tied to his feelings for you. Use our tips to unlock the meaning behind his embrace. By Molly Triffin
Emmet Malmström

The Sneak Attack
He comes up behind you and puts his arms around your chest.

Even if he hasn't said the words yet, a guy who grabs you like this is in love. He's blanketing your body with his, your feet are intertwined, you're leaning into him.… There's a real sense of oneness here. "By covering your back, he's conveying that he wants to shelter you," says body-language expert Patti Wood, author of Success Signals. "He's also flexing his masculinity — this displays his strength and dominance."

The one exception is if your man almost always hugs you from the back. "That might mean he craves a closer connection but thinks you're unavailable," says Christopher Blazina, PhD, author of The Secret Lives of Men. "He avoids hugging face-to-face because he's worried you're not into him."

The Rub
He gently strokes your back while holding you.

This affectionate gesture signifies that your guy cares deeply about you. "The back is a very vulnerable part of the body," Wood says. "You can't see your back, so being touched there can be startling." Softly rubbing you on such an exposed zone shows that he wants to nurture and protect you. But don't be surprised if his tender caresses soon turn into heavy petting. "Because rubbing has a sexual rhythm, this type of touch can turn him on," Blazina notes.

It's also possible that your man is upset and needs comforting (even if he doesn't verbally fess up to feeling sad). "Having one's back caressed is a soothing touch that people often instinctively crave when they're down," says Janine Driver, president of the Body Language Institute. "A man might rub your back because, unconsciously, that's what he's desiring." If you think he seems a bit off, give him plenty of TLC and ask him if everything's okay.

The Pat
He thumps your upper back during an embrace.

Okay, this hug is loaded. Let's start with the worst-case scenario: He's not into you. "This is how men hug their buddies; it's not romantic at all," Blazina says. "When a guy frequently embraces you like this, it means the relationship's not growing." For example, say your man or crush gives you this half-assed hug when you're out at a bar. He might be doing it to show other people that he is not fully committed to you and is still on the market. Should he dole out The Pat when you're alone, he is probably not feeling a spark anymore or is mad at you.

Wait — don't freak out yet! According to Blazina, if The Pat only happens once in a while, rather than on a regular basis, it's not a red flag. And there are a few other reasons behind it: (1) If he thumps you when you're about to do something scary, such as give a wedding speech, that's a gesture of encouragement (like the way coaches pat players on the back). (2) If you're in public, it could simply mean he isn't into PDA and wants to keep things casual. (3) If your man is preoccupied — on his iPhone, watching TV — don't take it personally. His mind is temporarily elsewhere.

The Waist Wrap
He encircles your lower back with his hands and pulls you tightly toward him.

Hubba hubba! The dude wants you. "A pelvis-to-pelvis embrace shows he'd like to merge with you sexually," Wood says. The farther down your body his hands travel, the more fired up he is.

There's one last thing to take note of: Does he touch his head to yours? "Then he wants to merge his thoughts with yours as well," Wood adds. Translation: If it's a new relationship, you're more than a fling to him. If you've been together for a while, he's ready to get more emotionally and mentally intimate… after you hit the sack, that is.


Patti Wood, MA, Certified Speaking Professional - The Body Language Expert. For more body language insights go to her website at http://PattiWood.net. Also check out the body language quiz on her YouTube Channel at http://youtube.com/user/bodylanguageexpert.

Taylor Swift and Taylor Lautner Body Language

Taylor Swift and Taylor Lautner
Lautner's arched eyebrows show he's focused on Swift, according to body language expert Patti Wood, who says the couple isn't in love but "in like." Still, he isn't totally giving himself to her. "He's withholding emotion," says Patti based on the actor's body language.


Patti Wood, MA, Certified Speaking Professional - The Body Language Expert. For more body language insights go to her website at http://PattiWood.net. Also check out the body language quiz on her YouTube Channel at http://youtube.com/user/bodylanguageexpert.

Michelle Obama's Clothing Choices Effect the Ecomony

The latest Harvard Business Review has an interesting article this month on Michelle Obama's clothing choices effecting the profits of certain clothing lines and spiking purchases at certain stores. The researcher hypothesises that because she is the president's wife, young and attractive people notice what she is wearing. He also thinks that the Internet makes it easier for people to see a photo of Michelle in the news and immediately purchase it online. I just feel sorry for all the poor sleeve makers she has put out of work. Smile.

Patti Wood, MA, Certified Speaking Professional - The Body Language Expert. For more body language insights go to her website at http://PattiWood.net. Also check out the body language quiz on her YouTube Channel at http://youtube.com/user/bodylanguageexpert.

Sports Illustrated Coaches and Body Language Read of Politicians

Here is the Sports Illustrated article:
Here is a link to another piece I did recently for the New York Daily News.
"Body Language Reads of Politicians." Eliot Spitzer is on the far left. far right is George Pataki. next to him is David Paterson. The commentator is next to Spitzer. Did a photo read today for the New York Daily News. http://www.mydailynews.com

Patti Wood, MA, Certified Speaking Professional - The Body Language Expert. For more body language insights go to her website at http://pattiwood.net/. Also check out the body language quiz on her YouTube Channel at http://youtube.com/user/bodylanguageexpert.

Body Language for Job Interviews

Body language expert Patti Wood is quoted in an article on, "Interviewing for a Job" the link is below. The recommendations were made for college students. I coach clients on job interviewing and college students sometimes feel that an interview is performance where they must prepare word for word answers to possible questions and "shine." An interview should be a conversation and not a performance.

In conversations people make mistakes, it is real. You don't have to shake your head, apologize or ask to start over. Having a conversation means that you should also not "click on" when an interviewer gives you a question you prepared for and "click off' when you finished answering. Stay connected to the interviewer as you answer the questions.

Look at the interviewer when you finish speaking. Respond to their body language. You may not realize you're doing it, but make sure you don't give any "Whew, glad I am done with that." body language or "Shucks I messed up" body language as you finish answering a question. That means don't do the funny little tells such as breathing out a sigh or huff of breath as you finish speaking. Don't make a little relived or upset face as you finish talking. You would be surprised how often interviewees do that. There is something very unsettling about those expressions to an interviewer. Oddly it is more upsetting when they see a little smirk of glee on your face. It may sound creepy but it is a smirk I see on liars who think they have gotten away with their lie. Also, don't suddenly drop or relax your posture or sit back as if you have just finished an operatic solo.
One of the things I emphasized in the article was making good eye contact when you're listening to the interviewer. Another tip is to end strong. Even if you don't think you did well give a good handshake as you leave and stay up and confident. Again, you wouldn't beat yourself up in a conversation for not giving an answer exactly as you rehearsed it. If you want more on job interviewing you may wish to buy my body language book by linking to my website.


Sell yourself
By Brenna Long

Originally published October 21, 2010 at 6 a.m., updated October 21, 2010 at 6 a.m.

Share this item Send this to a friend
Grab the link Copy and paste the link:
Blog about it Blog about this page.
CloseCommentFacebookDiggDeliciousPrint.Dressed to impress, Rachel Schallenberg shook his hand with confidence. She had done the simple greeting before. Then he stopped her and made her do it again. Her professional shake did not meet his standards.

Thankfully, this was a learning environment. Using the career services at KU, Schallenberg, Olathe senior, left her mock interview prepared to pursue a real job.

Under pressure: Whether your interview is in an office, at a career fair or on the phone, remember to be enthusiastic and engaged. If you’re in need of practice to eliminate nervousness, check out the resources at the University Career Center, which offers mock interviews and practice questions.
A quick shake counts for three hours of continuous interaction says Patti Wood, body language expert.

Start every interview with these 10 steps and you’ll be closer to getting a job.

Walk to the person confidently with head level and hands at your side, not in your pockets. If carrying a purse or portfolio, switch it to your left hand.

If sweaty palms or clammy hands plague you, wipe your hands before any handshake.

Briefly smile but don’t go over the top and look cheesy.

Make eye contact, but don’t stare. This lets the person know you want to interact.

Face the person directly, not at an angle.

Make sure you fully extend your right arm, or you may look timid.

Position your hand straight up with thumb on top.

Open the space between your thumb and index finger so your hand easily slides into theirs, keeping your other fingers straight so your palms touch.

Wrap your fingers around their hand and lock hands.

Shake firmly three times and release. The grip is not a contest of strength. Make sure to match the pressure of the other person.

Learning how to interview can help students feel more confident when they nervously sit down to impress future employers. At the University Career Center (UCC), students can get personal guidance on preparing for interviews.

To prepare, the UCC has practice questions, mock interviews and a virtual interview program online. Talking through questions with family and friends can help students get comfortable talking about themselves, says Ann Hartley, associate director at the UCC. For professional advice on interviewing performance, Hartley says the mock interviews at the UCC can help. The staff records and watches the interview with the student. “As much as students hate it, seeing yourself can help you notice the umms and pauses,” Hartley says.

When the interviewer has arrived, Hartley reminds students to take a résumé, pen and paper, but to leave the cell phone behind. “The danger of forgetting [to turn it off] is high, and that won’t make a good first impression,” Hartley says.

Next, take a deep breath and brag about yourself. While your mouth is moving, body language expert Patti Wood wants you to remember eye contact, listening and posture. Wood, who wrote Success Signals: Body Language in Business, says students today lack eye contact. Keeping the eye connection tells the interviewer you are paying attention and are interested in the job. After each answer, remember to listen to the interviewer. “Don’t click off,” Wood says. Along with consistent eye contact, engage the rest of your body. Lean forward slightly with your feet firmly planted on the ground.

After the nerve-wracking part is over, don’t forget to end an in-person interview with a solid handshake, Wood says. Even if you feel like you made mistakes, a firm handshake accompanied by words of interest can leave the interviewer with a good impression.

But not all interviews happen in a sit-down environment. Ryan Watson, Mascoutah, Ill., sophomore, experienced brief in-person interviews at the business career fair. “My goal was to not look like an idiot,” he says. Watson learned the importance of preparing a résumé and researching employers before attending the career fair.

Hartley at the UCC says the 30-second speech about yourself is the most important skill to have in career fair scenarios. “They want to know who you are and what you are there for,” she says.

A phone interview brings a different challenge. The interviewer can’t see your reaction. “Be enthused and animated,” Hartley says. Find a secluded spot and dress up so the mood of your conversation doesn’t turn casual. Hartley also recommends using this type of interview to your advantage by laying out your résumé and cheat sheets.

Heather Luth, Olathe senior, says her stomach filled with butterflies as she answered her cell phone for her first phone interview. “I just tried to focus on sounding excited.”

Nailing a job isn’t all about the interview, but these tips can help that part of the job hunt. If you need more help, visit the UCC in the Burge Union or online. They can help you organize your résumé and send you out of their office prepared to land your dream job.

Patti Wood, MA, Certified Speaking Professional - The Body Language Expert. For more body language insights go to her website at http://PattiWood.net. Also check out the body language quiz on her YouTube Channel at http://youtube.com/user/bodylanguageexpert.

Death of the Business Card? Should You Still Exchange Business Cards?

I was reading a blog post from Bruce Turnkell about the new way to exchange business cards. I know you can bump my IPhone with another IPhone to exchange contact information but this is a way to share your contact information with an entire audience. I still lament the loss of opportunities to get in close proximity and create more intimacy. The old business card exchange gives you an opportunity to get close and shake hands and or touch hands as you share your card then linger a bit as you read the person's card. Then you have the concrete object that becomes, albeit for a brief time, a part of you. Here is the scoop from Bruce.

"Imagine my surprise when I met with my old friend Marcos the other day and asked him for his business card. “I don’t carry them anymore” he said. “Just text my name to 65047.” I did as he instructed. A few seconds later all his contact information arrived as an SMS message on my phone, ready to be copied into Outlook, friended on Facebook, and followed on Twitter.
“Now that you’re registered I can send you anything,” he went on enthusiastically, “updates, promotions, special deals and coupons. Because it’s all opt-in, people can cancel whenever they want so there’s never any spam. My company has just two employees but we’re using the most sophisticated mobile marketing out there.”
The minute I got back to my office I went online, looked up the company and signed up for my own mobile account. Now, when I speak at conferences or meet people at networking events, I tell them to text “Turkel” (my keyword) to 65047. They get back an instant message from me with my contact information and their cell phone number automatically goes into my database where I can let them know where I’m speaking, announce my new blog post or tell them anything I think they’ll find valuable.
Best of all, it’s an easy and inexpensive way to add mobile marketing to your promotions arsenal with almost no barrier to entry. If you’re in the cruise line, airline or hotel business you can expand your yield management programs by sending special offers to your customers at the very last minute. If you’re in the restaurant business, you can offer specials – two for one, say, or a free glass of wine – at the exact moment when you have empty seats. If you run a CVB, you can issue travel deals when you see your stakeholders’ RevPAR dropping. Bloggers can announce their latest post in real time. Bakeries can let people know when the muffins are fresh out of the oven. Heck, you can use the technology to tell your softball team when you’re practicing or tell your friends when you’re going to the beach. The opportunities are endless; those are just the first few I came up with. Talk about yield management – now you can reach your customers right on their phones with time-stamped promotions.
All you need to do is click here and visit the Momares.com site. The trial is free, the process is simple and after just a few minutes you’ll be a mobile marketer too. If you type in the promo code TURKEL, Marcos will add an additional 50 messages to your account for free. And if you send me an e-mail with your new keyword, I’ll text you back and be your first customer."

Patti Wood, MA, Certified Speaking Professional - The Body Language Expert. For more body language insights go to her website at http://PattiWood.net. Also check out the body language quiz on her YouTube Channel at http://youtube.com/user/bodylanguageexpert.

A Casual Tone of Voice In an Emergency. Story of Fireman on Scene of the Accident.

Recently a fire fighter on the scene of an accident used his cell phone to video tape the body of the victim, a young girl. How horrible.
I just watched a Today show interview of the parents of the young girl who was killed in the car accident. Yes, a fireman here in Georgia took a video at the scene of the accident.The fireman took a video and sent it to friends. Besides the obvious horror of having someone taking a video of your deceased loved one and treating it like entertainment, what disturbed the parents was the casual tone of voice of the Emergency workers on the scene.
The voices showed no urgency. Certainly the emergency workers had seen tragic accidents before, but where was the urgency to match the situation.
I have written that when the nonverbal cues don't match the situation we feel uncomfortable. This horrible situation reminds us to have a sense of honor and respect.
A year ago

Patti Wood, MA, Certified Speaking Professional - The Body Language Expert. For more body language insights go to her website at http://PattiWood.net. Also check out the body language quiz on her YouTube Channel at http://youtube.com/user/bodylanguageexpert.

Deception Detection, What Does It Mean When Someone Breaks Out in a Sweat?

Uncover Deception.
When you know details of a transgression that the suspect does not know you now look at their nonverbal response when you reveal details to them. An Innocent person would not get nervous when details about something they didn't do are revealed. Below is a powerful story from a workshop participant who saw this work. My guess, in the story described, is that the suspected thief had prepared for the big questions but when the questioner knew small specific details it tended to make the guilty person feel more exposed and nervous.

I was in a deception detection session with you this past summer. In October I went to a European country, I won't name, to look into allegations that our ---- was stealing from us. I took part in complicated interviews with the subject and our accountants that were largely conducted in his language because neither the ---our accountants were fluent enough in English to deal with such a stressful situation and get the meaning right. So my U.S. colleague and I were dependent on our watching skills more than our listening skills. At first I was unable to sense any change in tone, speed, or bodily position as the --- lied to us for about an hour. That is, until we got to questions where we had details. When the accountant started that line of questions, the --- broke out into a sweat that was visible on his face. Your speech helped me recognize the change. You said knowing details even seemingly small ones helps. And sure enough the details were part of a fairly minor transgression compared to the real theft!), I knew enough not to let go of that issue until we had proof that he had committed a crime.

Thanks for speaking to us. I had no idea I would be putting what I’d learned to use so quickly.

Patti Wood, MA, Certified Speaking Professional - The Body Language Expert. For more body language insights go to her website at http://PattiWood.net. Also check out the body language quiz on her YouTube Channel at http://youtube.com/user/bodylanguageexpert.

The Body Language of Listening

I did an interview for Cosmopolitan recently.
The piece is how to gloss over certain situations that can be awkward. One particular section was supposed to be on how to fake listen, but I gave body language cues on listening and discussed the research that shows that faking listening actually requires more physical and mental energy and stresses the body more that actually listening. Also, how not giving the body language cues of listening can actually make the conversation go longer because the person doesn't feel heard, so they repeat themselves. See my other posts on listening.

Patti Wood, MA, Certified Speaking Professional - The Body Language Expert. For more body language insights go to her website at http://PattiWood.net. Also check out the body language quiz on her YouTube Channel at http://youtube.com/user/bodylanguageexpert.

Dog Body Language Mischa Barton and Patti Wood in LA at Pup-peroni Couch Talk Event

Paw Mischa! Barton takes pets to dog therapy... as she reveals anger at 'messed up' presenter Fearne Cotton
Last updated at 12:10 AM on 15th October 2010
Comments (4)
Add to My Stories

A smiling Mischa Barton poses with her dogs as she takes them for a spot of pet therapy in Los Angeles.
But behind her happy facade, the actress has revealed she is absolutely furious with British presenter and radio personality Fearne Cotton.
Barton, 24, let Cotton, 29, film her for an episode of her 'Fearne and ...' show for ITV2 - and she is not impressed with the way she was portrayed.

Read more: http://www.dailymail.co.uk/tvshowbiz/article-1320665/Mischa-Barton-reveals-anger-messed-presenter-Fearne-Cotton.html?ito=feeds-newsxml#ixzz12jSq6pvI

Patti Wood, MA, Certified Speaking Professional - The Body Language Expert. For more body language insights go to her website at http://pattiwood.net/. Also check out the body language quiz on her YouTube Channel at http://youtube.com/user/bodylanguageexpert.

Lying and Body Language

Answers to a report... "Questions About Body Language and Lying."
1.Are there different types of body language for different types of lying?
Lying style is based more on the liars personality rather than the type of lie. We tend to think liars always pause or liars don't make eye contact. The newest research indicates that extroverts are more likely to speed up, get louder and more effusive when they lie and introvert pause more, soften their voice more and have less facial expressions and movement. Liars try to put more expression in their voice and face but the facial expression stays on the face too long and the vocal variation seems out of sync with the facial expressions. An honest person feels something then shows it nonverbally then says it with their words. The liar is focusing on the words then has to think about what emotion they should be expressing. So the words come out first then the person expresses. So someone telling you the truth may smile then say, "Sure I love you." a liar may say, "Sure I love you." then smile and the smile and voice and body expressions comes a beat late and can linger a bit so that it feels and looks awkward.

2. What sort of body language occurs in the upper body when someone is lying? (i.e arms, hands)
So many different possibilities depending on personality.
If the person feels guilty and or fears being discovered, they may close what I call the body windows to the person they are lying to. So they may pull back the feet under their chair or point the toes away, they may close the knee window by crossing their legs. They may cover up their heart window by turning slightly away, adjusting their shirt, holding a beverage in front of their chest. They may also lean slightly away with their torso or head as they listen to a question they don’t want to answer honestly or as they prepare their answer or just after they lie. Extroverts with big egos (Think Politicians’s and big sports celebrities like Arid ) may lean forward as they lie. Honest people do that naturally to emphasize a point but liars tend to start the lean to soon and they lean in closer and tend to linger forward a bit too long. They may close their neck window by clasping their neck or playing with a necklace or shirt button, collar or zipper. They may slightly turn their head away. Their mouth window may twist up on one side, they may bite their lip or do a weird liar smile that looks like a upside down clown smile. They may close their eyes (eye widow) a beat or two longer than normal or blink frequently. The voice may get higher as the vocal chords tense.

Also honest people gesture and give facial expressions as they speak, that match and mirror the voice tone, speaking rate and body language of the person they are talking with. If you accuse them of something, they want to keep talking till they are sure you realize they didn’t do it and they can feel you trust them again.

Liars want to change the subject, they may attack you verbally or get mad to distract you from your accusations. If you accuse someone, see how they respond then change the subject. Liars relax when you change the subject!!!

Patti Wood, MA, Certified Speaking Professional - The Body Language Expert. For more body language insights go to her website at http://PattiWood.net. Also check out the body language quiz on her YouTube Channel at http://youtube.com/user/bodylanguageexpert.

Right Hand Good, Left Hand Bad? Gestures and Emotions

Right Hand... Good, Left Hand... Bad?
Does it matter to you and your audience which hand you gesture with? Well, in laboratory tests, "right and left-handers associate positive ideas like honesty and intelligence with their dominant side of space and negative ideas with their non-dominant side," says Daniel Casasanto of the Max Planck Institute for Psycholinguistics in Nijmegen, the Netherlands. When examining spontaneous gestures in presidential debates during the 2004 and 2008 elections involving two right-handers (Kerry, Bush) and two left-handers (Obama, McCain) researchers Casasanto and Jasmin found that right-handed candidates made a greater proportion of right-hand gestures when expressing positive ideas and left-hand gestures when expressing negative thoughts. But the opposite was found for the left-handers, who favored their left hand more for the positive and their right hand for the negative. Obama's 'right-hand man' may be on his left. For years I have told my public speaking students who were nervous to try putting one hand in their pocket, For 30 years I have seen students who do this magic gesture with their dominant hand. As a coach for Politicians, the old school was to tell them to gesture mostly with their right hand and only to use their left hand when delivering bad news. The new data Cassanto shows is that people associate “good things with the side of their body they can use most fluently -- dominant is fluent, and fluent is good."

Patti Wood, MA, Certified Speaking Professional - The Body Language Expert. For more body language insights go to her website at http://PattiWood.net. Also check out the body language quiz on her YouTube Channel at http://youtube.com/user/bodylanguageexpert.

What Do I Do With My Hands When I Give A Speech?

What do I do with my hands when I give a speech?
The energy impact of gestures.

The most frequent question that I get when I am teaching my public speaking course or working with a coaching client who wants to improve their body language in their speeches is, “What do I do with my hands?” Because the hands come out from the heart they symbolically show our true feelings. Nervousness and anxiety come in our feet and hands. We don’t want our fear to show, so we want to hide our hands. Most of the frustration comes at the beginning of the speech when you are the most nervous. You may want to plan specific gestures to use at that time. I threw my hands up in the air at the beginning of one of my speeches just to get the excitement up and out of my body. The location of your hands, also, affects your nonverbal behavior. Put your hands at your sides and your energy goes down and your voice lowers and can become more monotone and you tend to move and show fewer facial expressions. Bring your hands to the level of your waist and you become calm and centered, bring your hands up high to the level of your upper chest or above and your voice goes up and you become more energized and animated. Change the location of your hands depending on your emotional message.

Patti Wood, MA, Certified Speaking Professional - The Body Language Expert. For more body language insights go to her website at http://PattiWood.net. Also check out the body language quiz on her YouTube Channel at http://youtube.com/user/bodylanguageexpert.

Sales Techniques....Way for a Manager to Make a Request and Get Follow Through

A Five Step Process to Get Commitment and Follow Through From Someone or Make a Sale-

When you ask someone to do something, ask him to say what he will do. Make eye contact. Make sure your facing side by side with men and face to face with women.

Make sure you give a specific time frame for completion. Develop a sense of obligation in him. Engage his conscience and have him tell you how the task will go. End with verbal confirmation. For example, “So I will see you next Saturday, right?”

1) Get him to say it. Do you really mean that? Are you serious? Do I have your commitment to follow through on this?

2) Get a specific time frame. "Great." What time will you start?" When will you start?" "Any idea of how long it might take?" “When can you begin?” “What will be your first step?”

3) Develop a sense of obligation – Let him know that because of his help positive things will happen or that if he withdrawals his offer it will cause a disturbance.

4) A sense of conscious. You want to relay that you are now dependent upon him for his help. Let him know how important his help really is. Mention any consequences that you might suffer if he doesn't come through. I will be in hot water.

5) Seeing is believing - Example, A Real Estate agent showing a home says, "Where will the sofa go?”What will you do first, hook up the monitors or go through the booklet?Make sure he sees himself doing what he says.

Patti Wood, MA, Certified Speaking Professional - The Body Language Expert. For more body language insights go to her website at http://PattiWood.net. Also check out the body language quiz on her YouTube Channel at http://youtube.com/user/bodylanguageexpert.