Make A Great Impression On The Phone

There are certain techniques you can use to improve your effectiveness on the phone and create a positive impression. Patti Wood, body language expert, who has over 20 years of experience researching and teaching nonverbal communication shares her insights for The Business Journal. Check out the 8 techniques at the link.

Patti Wood, MA, Certified Speaking Professional - The Body Language Expert. For more body language insights go to her website at Also check out the body language quiz on her YouTube Channel at