Elevator Body Language

How we behave in those seconds of entrapment says alot about us. Bloomberg Businessweek asked Patti to share her insights on the behaviors of elevator riders from 10 of Manhattan office buildings. Check the link below to find out which catagory you're in!


Patti Wood, MA, Certified Speaking Professional - The Body Language Expert. For more body language insights go to her website at http://pattiwood.net/. Also check out the body language quiz on her YouTube Channel at http://youtube.com/user/bodylanguageexpert.

Starbucks Waiting-Line Stances......What Do They Reveal?

"Waiting for coffee isn't merely a hassle: It's a revealing pasttime," Patti tells Bloomberg Businessweek. Patti analyzed the 10 most common "Starbucks waiting-line stances" for Bloomberg recently. Check the link below to get her insights and discover what your waiting-line stance means!


Patti Wood, MA, Certified Speaking Professional - The Body Language Expert. For more body language insights go to her website at http://pattiwood.net/. Also check out the body language quiz on her YouTube Channel at http://youtube.com/user/bodylanguageexpert.

Top Ten Books of 2010, Patti's Favorite Books

For the articles in my December Newsletter scroll below this article.my top ten gifts please connect to my blog and go to the articles page for the article.

Top Ten Books of 2010Patti’s Top Ten Books of 2010 and a few more of Patti’s favorite Books.
While all these books didn’t come out in 2010 I read them in 2010.

1. Picara- by Pat MacEnulty- A coming of age story set in the sixties. The writing is clean and beautiful. This novel was written by my dear friend Pat. It so deserved to be best seller.
2. The Help - by Kathryn Stockett. The novel is set in 1960’s Mississippi. It shows how a female college graduate learns to care about the plight of the black maids who work for many white families.
3. Poetry- Anything written by Poet Laureate Billy Collin. Some of you know I started as a poetry major in college. (Link to How I became a body language expert on website.) My friends and I heard Collins read his work at the book conference Southern Voices. He is an amazing poet. Collins has earned a rare spot between critical respect and wide appeal. His last three collections of poems have broken sales records for poetry. His readings are usually standing room only, and his audience – enhanced tremendously by his appearances on Garrison Keillor's A Prairie Home Companion on National Public Radio – includes people of all backgrounds and age groups. He has also published eight collections of his poetry, including Ballistics, The Art of Drowning, Taking off Emily Dickinson’s Clothes and The Trouble with Poetry. If you fly Delta, check out the poetry on the audio channel. Collins helped create the audio poetry channel for Delta Airlines. Collins sees his poetry as “a form of travel writing,” Collins considers humor “a door into the serious.” It is a door that many thousands of readers have opened with amazement and delight. You must read the poem about his dog. At the bottom of this list.
4. A Happy Marriage by Rafael Yglesias (He also wrote, "Fearless" a novel that was made in the motion picture starring Jeff Bridges.
5. American Wife- by Curtis Sittenfeld. I really enjoyed this book a fictionalized a real wife of a president. I found the bookish, naïve Alice Lindgren interesting though shallow. She seems separated from her real life by glass. . Charlie Blackwell, her boyishly charming rake and lush of a husband, whose background of Ivy League privilege, penchant for booze and partying, contempt for the news and habit of making flubs when speaking off the cuff, bears more than a passing resemblance to the current president (though the Blackwells hail from Wisconsin, not Texas). Sittenfeld shines early in her portrayal of Alice's coming-of-age in Riley, Wis., living with her parents and her mildly eccentric grandmother. A car accident in her teens results in the death of her first crush, which haunts Alice even as she later falls for Charlie and becomes overwhelmed by his family's private summer compound and exclusive country club membership. Once the author leaves the realm of pure fiction, however, and has the first couple deal with his being ostracized as a president who favors an increasingly unpopular war, the book quickly loses its panache and sputters to a weak conclusion that doesn't live up to the fine storytelling that precedes it.
6. Lady Audley's Secret, Mary Elizabeth Braddon written in 1862, it was hugely popular and the prime example of sensation fiction. I read it originally many years ago when I was reading Wilke Collins sensation/murder mystery fiction written in the same era.
7. The Girl with the Dragon Tattoo by Stieg Larsen. A true page turner. I love the complexity of the female investigator Harriot Vangner. Her next two books were very well written, but for me so violent. In fact, I felt manipulated by the violence and tried to skip the violence in the second book and ended up skimming through over a hundred pages or what I felt was pornographic violence.
8. Olive Kitteridge by ElizabethStrout (Abide with Me, etc.) Thirteen short stories give a heart-wrenching, penetrating portrait of ordinary coastal Mainers living lives of quiet grief intermingled with flashes of human connection. The opening story gives us one of my favorite characters of 2010. A terse, judgmental junior high-school teacher Olive Kitteridge and her sweet gregarious pharmacist husband, Henry, both of whom have survived the loss of a psychologically damaged parent, and both of whom suffer painful attractions to co-workers. Their son, Christopher, takes center stage in A Little Burst, which describes his wedding in humorous, somewhat disturbing detail, and in Security, where Olive, in her 70s, visits Christopher and his family in New York. I love Olive.
9. Into Temptation. I love the entire trilogy -Penny Vinenzie –Definitely a guilty pleasure. The novels are about the Lytton family past. The main character Lady Celia knows leads an interesting life full of secrets. Then there's her daughter Adele's difficult, dark past; the dreadful cruelty of a truth her son Kit had to confront; even the shadows of Celia's own life, and that of Barty Miller, whom she rescued from the slums in babyhood and who now owns more than half of the Lytton publishing house. Some secrets are more dangerous than others, some shared with Celia's family, some entirely her own. And all absolutely safe in her keeping. Until something happens that threatens to reveal them all ...INTO TEMPTATION is a magnificent drama that captures the spirit of an age and tells the gripping story of the Lytton family
10. Prayers for Sale- Dallas (Author of the sweet book The Persian Pickle Club.) offers up the unconventional friendship between Hennie Comfort, a natural storyteller entering the twilight of her life, and Nit Spindle, a naïve young newlywed, forged in the isolated mining town of Middle Swan, Colo., in 1936. When the two meet, Hennie recognizes her younger self in Nit, and she's immediately struck with a desire to nurture and guide Nit, who is lonely and adrift in her new hometown and her brand-new marriage. As Hennie regales Nit with stories and advice, the two become inseparable and pass several seasons huddled around their quilting with the other women of Middle Swan. Even though Hennie maintains an air of c'est la vie as she unravels her life story, Nit and the reader soon realize there are tragedies and secrets hidden behind Hennie's tranquil demeanor. This satisfying novel will immediately draw readers into Hennie and Nit's lives, and the unexpected twists will keep them hooked through to the bittersweet denouement. (Apr.)
Copyright © Reed Business Information, a division of Reed Elsevier Inc
11. Home Safe –Elizabeth Berg. I have read all her novels and I love every one. In this new novel, beloved bestselling author Elizabeth Berg weaves a beautifully written and richly resonant story of a mother and daughter in emotional transit. Helen Ames–recently widowed, coping with loss and grief, unable to do the work that has always sustained her–is beginning to depend far too much on her twenty-seven-year-old daughter, Tessa, and is meddling in he...more

Where is a great great book like “Seabiscuit: An American Legend by Laura Hillenbrand. Published: 2002. I read the Vanity excerpted chapter from her new novel. The writing is extraordinary but you can only stay so long in shark infested waters and a Japanese prison camp.

12. Hawaii- By Catherine E. Toth After her mother passed away 15 years ago, Margaret Dilloway found a copy of a book stashed in a drawer at the family's San Diego home."The American Way of Housekeeping" was, essentially, a handbook created by the wives of American officers for their Japanese housekeepers soon after World War II ended. Written in both English and Japanese, it provided a guide for how to do everything from cooking proper American food and using household appliances to cleaning room to room in a precise sequence.Dilloway's mom, Suiko, who was from Kumamoto, Japan, had received the book from her father after they wed. The couple met in Iwakuni when her dad, who grew up in Pennsylvania, was stationed there with the Navy."My dad thought the book was for housewives," said Dilloway, 36, a stay-at-home mom who lives in Hawaii Kai with her husband, Keith, and three children.It turned out that many American men thought that way, too, and bought the handbook for their Japanese war brides.
13. Saving CeeCee Honeycutt: A Novel by Beth Hoffman. Hoffman attempts to cross Steel Magnolias with The Help but doesn’t not offer enough spice, in this Southern debut novel sparkling with humor, heart, and feminine wisdom. Pat MacEnulty’s novel was so much better. This was a feel good book with some nice quotes about ways to lead your life.

14. A Reliable Wife by Robert Goolrick – I read it. I liked the writing. I really liked the setting. I learned so much about Wisconsin. I love the time period and the specific period details. I did like the twisted murder mystery and I thought the bodice ripping scenes were amazing. But, with all that, I didn’t really like the book. . I have a hard time connecting to a novel with three despicable main characters, actually if you include the younger sister I would day four people I didn’t care to read about for an entire novel.
15. Sarah’s Key by De Rosnay's. Many book store employees pushed this book to me over the year. I read it, but I felt manipulated by the story. It was not as good as other novels in its depiction of World War two and its atrocities. Such as 2006’s “The Book Thief” I did appreciate learning more about the Jewish round up in Paris. This novel explore the life of family after the 1942 Paris roundups and deportations, in which thousands of Jewish families were arrested, held at the Vélodrome d'Hiver outside the city, then transported to Auschwitz. Forty-five-year-old Julia Jarmond, American by birth, moved to Paris when she was 20 and is married to the arrogant, unfaithful Bertrand Tézac, with whom she has an 11-year-old daughter. Julia writes for an American magazine and her editor assigns her to cover the 60th anniversary of the Vél' d'Hiv' roundups. Julia soon learns that the apartment she and Bertrand plan to move into was acquired by Bertrand's family when its Jewish occupants were dispossessed and deported 60 years before. She resolves to find out what happened to the former occupants: Wladyslaw and Rywka Starzynski, parents of 10-year-old Sarah and four-year-old Michel. The more Julia discovers—especially about Sarah, the only member of the Starzynski family to survive—the more she uncovers about Bertrand's family, about France and, finally, herself. Already translated into 15 languages, the novel is De Rosnay's 10th (but her first written in English, her first language). It beautifully conveys Julia's conflicting loyalties, and makes Sarah's trials so riveting, her innocence so absorbing, that the book is hard to put down. (July)
16. The Forgotten Garden: A Novel by Kate Morton. Morton wrote one of my favorite books of 2009 The House at Riverton. I did like the setting and the historical details. I loved the portion of the novel that started in the back alleys of poverty of pre-World War I London and the shores of colonial Australia. I wish the novel had kept with that story line and those characters. This novel started with a compelling set of characters but killed them off. The characters that remain, seem tired and beaten down by life and the story that unfolds of a sordid childhood sexual abuse may have seemed to the author a device to elevate the fiction to great art, but just it made the novel unpleasant to read. I don’t like to feel sorry for characters through an entire novel. I could have loved and followed the story of character and actually enjoyed the novel, but instead I knew slogging through the story that she was abused all those years and DIED.
17. Valera’s Last Stand. Read it didn’t like it. Marc Fitten was born in Brooklyn, raised in the Bronx and later moved to Atlanta for high school. Following graduation, he spent nearly a decade traveling in Europe, living primarily in Hungary. He is currently the editor of The Chattahoochee Review, Atlanta’s oldest journal. Fitten has been published in several American publications and was included in Esquire magazine’s Cocktail Napkin Project. Valeria’s Last Stand is his debut novel.
18. Carry Me Home- It was an interesting book by Diane McWhorter. The book Carry Me Home: Birmingham, Alabama: The Climactic Battle of the Civil Rights Revolution, garnered the Pulitzer Prize for Nonfiction, the Southern Book Award and was named one of Time Magazine’s Top 10 Books of 2001. She is also the author of the award-winning A Dream of Freedom, a young adult history of the Civil Rights Movement. Raised in Birmingham, McWhorter is a graduate of Wellesley College and was a long-time contributor to The New York Times and former editor of Boston Magazine. She is presently on the USA Today Board of Contributors and is currently researching her next book, which focuses on Wernher von Braun and the Third Reich missile pioneers. She and her family live in New York City.

The Revenant - Billy Collins
I am the dog you put to sleep,
as you like to call the needle of oblivion,
come back to tell you this simple thing:
I never liked you--not one bit.
When I licked your face,
I thought of biting off your nose.
When I watched you toweling yourself dry,
I wanted to leap and unman you with a snap.
I resented the way you moved,
your lack of animal grace,
the way you would sit in a chair to eat,
a napkin on your lap, knife in your hand.
I would have run away,
but I was too weak, a trick you taught me
while I was learning to sit and heel,
and--greatest of insults--shake hands without a hand.
I admit the sight of the leash
would excite me
but only because it meant I was about
to smell things you had never touched.
You do not want to believe this,
but I have no reason to lie.
I hated the car, the rubber toys,
disliked your friends and, worse, your relatives.
The jingling of my tags drove me mad.
You always scratched me in the wrong place.
All I ever wanted from you
was food and fresh water in my metal bowls.
While you slept, I watched you breathe
as the moon rose in the sky.
It took all of my strength
not to raise my head and howl.
Now I am free of the collar,
the yellow raincoat, monogrammed sweater,
the absurdity of your lawn,
and that is all you need to know about this place
except what you already supposed
and are glad it did not happen sooner--
that everyone here can read and write,
the dogs in poetry, the cats and the others in prose.

Patti Wood, MA, Certified Speaking Professional - The Body Language Expert. For more body language insights go to her website at http://PattiWood.net. Also check out the body language quiz on her YouTube Channel at http://youtube.com/user/bodylanguageexpert.

Body Language and Deception Read of Ronni Chasen Murder Mystery

FOX news asked me to give a body language and deception read of Ronni Chasen murder mystery.

The question is, "Does the latest police theory, which suggests Harold Smith acted alone on a bicycle in a "robbery gone wrong" ring true as officals discuss i? Some feel that the Beverly Hills Police is bluffing with this story in an effort to make the real suspect feel safe. Here are the three peoples' statements followed by my read or the paralanguage and body language during the press conference this week.


I would love to get your expert analysis on the body language of the police chief, detective and Beverly Hills Mayor. It is all bizarre.

So far it seems like he is just being cautious in order to say the correct thing legally and politically rather to do any bluffing. I do note his awkward delivery seems to hesitate on complexity of the word "Preliminary" in Preliminary Ballistics, and Preliminarily."We do believe that Mr. Smith acted alone." Look at his face. He goes back to a closed smile that goes up to his eyes and holds it without stress. His voice does go up at the end of the sentence, but the voice is strong at the beginning and I think it is a true statement. He is a little more nervous as he delivers the statement, "We don't believe it was a professional hit." His head does what I call a facial retreat. But I think it was more due to fearing the Media's response to that statement. His head also goes down to find some security in referring to his notes. But I still think he is speaking the truth, just stressed. In the next set of sentences, he has an odd delivery, first says, "That conclusion, but follows with, "That inclusion very well may be... His response to a journalist's question I couldn't hear was, ”No we don't, we are still investigating it. This is interesting as here his smile DOES get tense and he gulps. That statement doesn't "go down well" for him. What was that question? He does get a bit irritated on the edge of anger as he discusses erroneous statements from people outside the investigation. I am a media coach. I actually think the anger there was OK. There are times when anger can work if you are in a position of power and you are in uniform in a press conference and of course if YOU are not suspect. In this case it made him look strong and confident. But "Only a Man in Uniform" could get away with it. I would have coached him to deliver all the content with strength and a little bit faster without all the vocal pauses to seem more assured.

The middle speaker gave a gracious politically correct set of statements. He prepared the compliment statements, but his manner and delivery became fearful and cautious as he stumbled through answering the questions. At that time he looked ill prepared. He chose to make all his statements come from someone else.

The third speaker was fairly confident and believed everything he said. When he talks about various stories made to form one story... that’s not accurate." He sticks out his tongue at the journalist who is asking him about the ten thousand dollar hit theory. The rest of his body is not overly defensive, I think he is just upset about that statement from the media. He does start doing some swaying back and forth to comfort himself as he talks about this. "...being a robbery gone bad..." But his voice gets strong as he hits the words CRUCICAL. In the sentence, "America's most wanted .was CRUCIAL." He really honors that help. He does begin to get nervous and have trouble responding to further questioning as he makes comments about the shooter, "Being under desperate measures." and the speaker’s swaying becomes more pronounced."

Patti Wood, MA, Certified Speaking Professional - The Body Language Expert. For more body language insights go to her website at http://pattiwood.net/. Also check out the body language quiz on her YouTube Channel at http://youtube.com/user/bodylanguageexpert.


Just found this article tonight quoting me on the Pup-peroni campaign.

Americans Confess — Wags Speak Louder Than Words

A recent survey by Pup-Peroni® dog snacks reveals that, despite the obvious language barrier, the majority of American canine pet parents believe they can communicate with their dogs. Nearly three in four (74 percent) pet parents surveyed report that their dog’s body language or facial expressions let them know how their pet is feeling, while seven in ten (70 percent) believe they have "shared a look” with their pooch on at least one occasion. In fact, American dog parents are so confident about the bond they share with their pups, nearly half (49 percent) believe they know exactly what their pet is thinking and more than a third (34 percent) report that they’ve had an entire "conversation” with their dogs without saying a word — highlighting that when it comes to the human-canine relationship, wags speak louder than words.
Pup-Peroni’s new Wags, Not Words Survey, conducted by Kelton Research, reveals that the deep connection shared between pet parents and their dogs doesn’t rely solely on words. Almost half (41 percent) of pet parents surveyed say that their canine friend is more likely to "notice” they’ve had a bad day than their best human friend and 69 percent believe their pooches know when they are feeling happy.

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"Dogs are more than just a pet; they are confidants, therapists and best friends,” said Christie Fleming, Vice President Marketing Pet Snacks, Del Monte Foods. "Our survey shows that even though pet parents and their dogs don’t speak the same language, they share a very special and unique relationship, which allows them to communicate through wags, not words. So, when you think your dog is asking for a treat – it’s likely that he is.”

Most canine pet parents find solace in knowing that their dogs are able to pick up on their emotions, such as happiness (69 percent), anger (67 percent) and even sadness (58 percent) without having to say a word. Whether they are happy, hungry or tired, their dogs "just know”, and can often comfort and support them when they need it most. To add to the compelling statistics on a pup’s perceptiveness, the survey revealed that an overwhelming 89 percent of dog parents believe there have been moments when their dogs tried to comfort them in times of need.
"When compared with other animals, dogs’ ability to "read” humans is highly accurate. Dogs pick up information from the subtlest hand gestures and even understand the meaning of a human glance,” said Patti Wood, body language expert. "Researchers believe that over centuries there’s been direct selection for dogs with the ability to read social cues in humans, highlighting its importance.”

The unique communication shared between canines and their pet parents lends itself to a rewarding relationship for both. Some would even say their bond with their dog is stronger than the one they share with their closest comrades, as nearly two thirds (62 percent) of those surveyed believe that their dogs are more dependable than their human best friends. Furthermore, 67 percent of canine pet parents confess that when they’re out of town, they’re more likely to feel guilty about leaving their dogs behind than their own family and friends. Dogs are also the preferred company when it comes to unwinding. Nearly three in four (72 percent) prefer to blow off steam by taking a walk with their dogs than a close human companion. Additionally, the vast majority (89 percent) also admit that their pooches are typically more excited to greet them when they come home than their significant others.
For more information about Pup-Peroni dog snacks, visit www.Pup-Peroni.com.

Patti Wood, MA, Certified Speaking Professional - The Body Language Expert. For more body language insights go to her website at http://PattiWood.net. Also check out the body language quiz on her YouTube Channel at http://youtube.com/user/bodylanguageexpert.

Kathy Griffin at the VH1 "Divas Salute The Troops" Event In Which She Mocked Bristol Palin's Weight

I was asked by AOL.com to give my thoughts on Kathy Griffin at the VH1 "Divas Salute The Troops" event in which she mocked Bristol Palin's weight, claiming she's the only "DWTS" contestant to actually ever gain weight, and also referred to her as "The White Precious."

Are these remarks hurtful to not only Bristol, also the plentiful amount of young ladies who tuned into this program? The audience was booing anything Kathy had to say about the Palin family. They hadn’t even heard the joke when they started booing. I watched and listened to the tape several times. Those were really loud aggressive hateful boos. And startling, as I have seen military audiences absolutely love on Kathy and laugh buoyantly. She was working hard to get through that moment. I have never seen her that unloved on stage. Her voice was already blown going into that joke and I can tell you that can happen to you as a comic or speaker when you have to yell over the audience. That tells me that the audience was already going wild.

I think this was actually a pretty tame joke. The hard news media feels a politician's kid is off limits for criticism until the parent or the child chooses to put the child or themselves in the limelight. She chose to be on a show that loves to celebrate the underdog and the winner, but also a show that EVERYONE makes fun of the contestants. Maria Osmond calls the show "dancing with the starved" because of how the media made fun of her weight on the show.

I can tell you the only time I have received death threats from an audience is when I was on a National News show and was asked to say three pieces of praise for Palin’s media interviewing skills and to make three suggestions for ways Sarah Palin could improve her interviewing skills. ( This was at the beginning of her Vice Presidential debate.)

Is Kathy sending the wrong message? I think she was making a fat joke against a young woman who chose to be in the lime light. Kathy didn’t deliver it with the acidic dig and face that she uses when she really dislikes someone. Are her words damaging? I think it might be damaging for her, but she thrives on it. She was bringing it on.
I also think Palin knew that digs like this might happen if she went on the show and she still wanted to do it. Even my 90 year old mother commented weeks ago that Palin was gaining weight, but she was impressed that she drove herself from Alaska to do the show. My mother wanted to see Sara Palin’s TV show on Alaska because she was impressed with her daughter. The Palin family draws attention.

Patti Wood, MA, Certified Speaking Professional - The Body Language Expert. For more body language insights go to her website at http://PattiWood.net. Also check out the body language quiz on her YouTube Channel at http://youtube.com/user/bodylanguageexpert.

Body Language Read of Fed Chair, Bernanke 60 Minutes Interview

Body Language Read of Fed Chair, Bernanke 60 Minutes Interview by Scott Pernelli. was by MSMBC to analyze Bernanke's body language and I also talked to AOL.com and NBC.com. I am a body language expert and a media coach. I was interested in how confident Bernanke appeared during the interview. If his goal was to instill confidence, he really didn’t give a good interview. He looked scared, close to tears at times and defensive when he was asked the tough questions.
The editing of the interview was interesting. They always ended with his response to a tough question both in the first segment break then at the very end. You really see the primacy and resencey persuasion theory effects I talk about with my media clients and public speaking workshop attendees.
If you saw the interview edited to just his statement of the Feds plans he is confident.

I will put up a link to the video and links to any press quotes of my read.

In The first segment in the darkened room chair to chair with the 60 minutes interviewer, Scott Pernelli, Bernanke often appears to lack confidence in his responses, his voice cracks, he retreats and head tilts. He confidently responds to his plans, but not to our future. Also it was clear he was very tired in this first segment. It looks like Bernanke didn’t sleep the night before; in fact I had written that in my notes then in the second segment Pernelli asks, “What keeps you up at night?”
Bernanke responds to the first question from Pernelli, “When is this going to end” by smacking his lips together. This indicates that his mouth is dry, a sign of nervousness and in this case his facial expression and smack indicate he wants to be careful and thoughtful in his response. Sure enough he gives a slowly delivered prepared answer rather than a fast confident, spontaneous answer.
I wish there was a two shot. If you look at his head placement his head is “off center” and pulled slightly back. That indicates his fear and defensiveness. The off center placement may be due to where the interviewer is seated or matching and mirroring of Pernelli, but a confident person who has one clear vision typically holds their head in center position. Head tilts back and forth like he does throughout the interview read as if he was flip flopping on his beliefs. I advise my media coaching clients to be careful of head flopping because it can be read so negatively. Also the way Bernanke is pulling back his head slightly as he begins each statement shows a lack of confidence in the answer. What we want to see is someone who moves his head and body forward with confidence. His head is also slightly tilted to the side, though again this may be a response to how the interview or camera is set up. But to the public a tilted head held throughout statement shows deference, uncertainity and in this case makes us feel like he is afraid of our negative response to him and what he is saying. Frightened children tilt their head when they are telling their parents they did something wrong and fear punishment. It is not the normal head placement for a power government employee.

“We do have a plan and we are working on it but I do think we will get it stabilized. Again his head tilts. He does hit the right words strongly the do and the will showing the correct paralanguage emphasis to instill confidence. But then he hesitates in the middle and stumbles verbally and uses a BUT that seems to cut one half of the sentence from the other. That can happen subconsciously when you’re sure about one thing you're saying but not the other. Also look how he pulls his head back. Specifically how the right side of his face pulls back and “retreats as he goes into the next sentence and he changes his vocal delivery and says, now I am seeing the interviewer model the head tilt
The interviewer steeples (think of him holding a king's crown out in front of himself when asking him about the end of the recession that is an aggressive way of asking.) And Bernanke does get vocally defensive and picks up the pace saying the begining of the next answer very quickly.
We will see an end of this decline, stop “I hope”

You seem to be saying we are not heading into a depression,
“I think we have averted that, pause that risk. I think we have gotten past, that risk. This delivery makes me feel that he has compartmentalized his statement. He thinks we have averted THAT risk, but to me obviously feels there are other risks. (I listened to the rest of the video and just found out his research specialty was the great depression. He really does define it differently. )

Listen to his voice as he is asked if he made a mistake letting Lehman brothers fail. His voice is actually cracking, you can hear the stress, and the voice sounds like he is on the edge of tears.
…people said let em fail...and he shakes his head no. Showing he really didn’t believe we should let them fail. Then he says, “… and I think (again that word) I knew BETTER than that.

There have been four rescues of AIG of over a….why is that necessary,
Watch Bernanke carefully- again you can see him get chocked up. Let me first say, (By the way this is a common bridge statement I teach my clients who are going to be interviewed by the media. It allows you to go to a planned statement you as the interviewee have written or practiced ahead of time. I think he did a good job of holding back his anger, but gracefully using the words causes me the most anger... angst. His voice gets strong for a bit here.

Later I thought we were close to a global financial meltdown.
How close
It was very close.

It’s not tax money… talks about printing money his voice stresses again.

When asked about the multiple bailouts. He slumps back in his chair and again his voice falters in mid sentence showing a lack of confidence. “Part of the issue is well, pause; you know the economy has gotten….. That has meant again he stutters out.
The interviewer gets usually aggressive and brings his entire body towards Bernanke and stays in Bernanke’s space that is not creating a neutral response. He is really trying to get Bernanke back up …really pushy and says, “There are so many people across this country that say, to hell with them.”
Bernanke is doing some odd partial head nods that go from side to side disagreement to up and down agreement. Then he gives another prepped response, “Let me give you an analogy…pause stutter... if I might. As a media coach. I would have had him just strongly go into the analogy that is a really weak bridge statement to use in response to a question that strongly delivered.
He voice gets much stronger as he talks about the stress tests they are giving to the bank. He feels really good and confident with this plan. I wish he had said this earlier as I think by this time the viewing public would be disgusted and tuned out the significance of the stress test plan.

Next he sounds really scared. Wow this was not a strong way to end this segment. The last thing you say and do effects your personal credibility and a show like this can choose the segment that airs before a long commercial break.
Keep you up at night... Here Bernanke blinks and pulls back his head as he says, “The biggest risk is that we pause you know, that we don’t have the political will he shakes his head no, we don’t have the …
In which case, we can’t (he pauses and shakes his head no,) we can’t count on recovery. (His voice breaking.

The read of the Job segment
Bernanke asked, “How long before we get those jobs back?”
Freeze at 14:50 He does a head sadness bow and a head back retreat and gives a window shade blink you are obviously right.
If you freeze there you can see his sadness
Four or five years for jobs to come back. His voice cracks.
Bernanke is sitting in a very guarded protected position. His legs are crossed away and he has his arms and hands in a defensive arm and hand position protecting his ventral front (His belly.)

Some people think that the six hundred billion is a terrible idea,
Bernanke moves forward and actually sounds agitated and angry… his voice speaks up and he energetically says “I know that some people think that ...ahhh pause ahhhh... What I think there.
His hand goes gently forward as he says the word policy. (He believes the policy is sound)
This fear of inflation is much overstated. He shakes his head in strong, quick up and down motions; He moves his head in a strong and angry manner.
Now he says myth we are printing money, we are not printing money what we are doing is….
He gets riled up here as he continues. He is good at saying what the Fed is doing.
He is really talking fast as he talks about how they can halt inflation… really fast compared to his baseline.

It looks like Beranke didn’t sleep the night before.

Patti Wood, MA, Certified Speaking Professional - The Body Language Expert. For more body language insights go to her website at http://pattiwood.net/. Also check out the body language quiz on her YouTube Channel at http://youtube.com/user/bodylanguageexpert.

How You Say Things Matters, Exercise for Nonverbal Communication.

Job recommendations for the poor employee. I just read this in Nigel Risners wonderful newsletter. Go through the recommendations and read them out loud using different inflections to emphasize certain words. Paralanguage can make a really big difference to meaning of a message.

I thought your students might enjoy this. I think I will use it as a nonverbal exercise and have people say the recommendations out loud with different vocal inflections.

Ever have to write a letter of recommendation for a less-
than-adequate employee? Or, make a decision about hiring
someone you aren't sure of? In his never-ending desire to be
helpful, my friend Bill Barrows forwarded these key phrases.
You never know when they might come in handy--or serve as
fair warning!

Regarding an employee who is chronically absent:
"A man like him is hard to find."
"It seemed her career was just taking off."

For the office drunk:
"I feel his real talent is wasted here."
"We generally found him loaded with work to do."
"Every hour with him was a happy hour."

For an employee with no ambition:
"He could not care less about the number of hours he had to
put in."
"You would indeed be fortunate to get this person to work
for you."

For an employee who is so unproductive that
the job is better left unfilled:
"I can assure you that no person would be better for the job."

For an employee who is not worth further consideration
as a job candidate:
"I would urge you to waste no time in making this candidate
an offer of employment."
"All in all, I cannot say enough good things about this
candidate or recommend him too highly."

For a stupid employee:
"There is really nothing you can teach a man like him."
"I most enthusiastically recommend this candidate with no
qualifications whatsoever."

For a dishonest employee:
"Her true ability was deceiving."
"He's an unbelievable worker."

Patti Wood, MA, Certified Speaking Professional - The Body Language Expert. For more body language insights go to her website at http://PattiWood.net. Also check out the body language quiz on her YouTube Channel at http://youtube.com/user/bodylanguageexpert.

Patti Speaking on Body Language at Turner Broadcasting

I will be speaking today at Turner Broadcasting Studios.
Here are two links to the releases they put out about the event.


There will be live twitters of the event as well.

Patti Wood, MA, Certified Speaking Professional - The Body Language Expert. For more body language insights go to her website at http://PattiWood.net. Also check out the body language quiz on her YouTube Channel at http://youtube.com/user/bodylanguageexpert.