For better or for worse, those short, seemingly careless emails may be pretty typical of bosses. In 2012, Eric Gilbert, an assistant professor in Georgia Institute of Technology's School of Interactive Computing, published a study that analyzed emails between Enron employees. He found that people often vary their communication styles depending on if they're writing to a boss versus a colleague or subordinate. For example, emails he analyzed from bosses to employees were more likely to contain spelling errors. And emails sent to bosses were less likely to show "cognitive process" – working out a problem as you type – than emails to subordinates or colleagues. In other words: You're not the only one who will pine over an email to a boss before sending, but then bang one out to your colleague. (And your boss isn't the only one who makes typos.)
Patti Wood, MA, Certified Speaking Professional - The Body Language Expert. For more body language insights go to her website at www.PattiWood.net. Check out Patti's website for her new book "SNAP, Making the Most of First Impressions, Body Language and Charisma" at www.snapfirstimpressions.com. Also check out Patti's YouTube channel at http://youtube.com/user/bodylanguageexpert.