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Showing posts with label nonverbal cues. Show all posts
Showing posts with label nonverbal cues. Show all posts

What Does Rubbing the Nose or Putting Your Hand Over Your Mouth Mean?

What Does Rubbing the Nose or Putting Your Hand Over Your Mouth Mean?
By Patti Wood MA, Body Language Expert
Author of “SNAP! Making the Most of First Impressions, Body Language and Charisma”

Have you ever wondered what someone was thinking but not saying?  Let’s say you see a prospect rubbing their nose. It could just mean he has allergies. How do you know that’s all it is or if it reveals something more? The first secret is the timing of the “Tell.” If someone has allergies they would throughout the conversation, because his allergies would continue to bother him. But let’s say, he wasn’t rubbing his nose, and then suddenly right as you ask about his budget to go forward with the purchase, he rubs his nose. A sudden cue is more likely to be a “tell” that reveals that the person’s discomfort is coming from the conversation occurring at that moment. A nose, eye and ear rubbing can, depending on what is going on in the moment, signify disbelief, disagreement, and dishonesty as in, “Boy, this doesn’t smell right to me!”

A signal called a mouth guard is also revealing. Someone may cover their mouth throughout a conversation, simply because he is self-conscious about his teeth or smile, but often when someone covers their mouth for an entire interaction, and also gives submissive cues, the mouth guard can signal nervousness, shyness or a lack of self-esteem. We tend to spontaneously put our hands over our mouths so the truth won’t come out.  A prospect may cover their mouth when he does not want someone to know he is upset, lying or because he is suppressing a negative thought.  You can learn revealing nonverbal cues and how to follow the “Easy Steps” conversation plan to get to the truth in my program Body Honesty, Deception Detection.  Below is an outline of the program and if you would like me to present this program to your group, just give me a call or email me.

Course Description –Body Honesty, Deception Detection

Can you read body honesty? You can send and receive up to 10,000 nonverbal cues in less than one minute of interaction. That is all potential information for you to use. Whatever insights you already have into body language and nonverbal communication would you like to know even more? Do you know particular words and phrases that signal someone is lying? Would you like to know the newest research and cutting edge techniques to discover someone is telling you the truth or lying and how to question effectively if you think they are lying?

You need to be aware of what customers are saying to you and you need to be closely monitoring for honesty and deception cues given non-verbally with voice cues and body language. Research on deception confirms that these cues give the most accurate indication of people truest emotions and can reveal most accurately when someone is lying.

In this program you will not only learn to watch for cues but also to  use questioning techniques and  special "monitoring" cues of your own to check for honesty. In addition, you will learn how to be credible in your business and personal relationships.

You are very skilled at you do and knowing new techniques for detecting deception can take you to the next level. You will get a “people" microscope, magic "night/deception" vision goggles and high tech hearing deception tools. You will suddenly see and understand things you have never seen and heard before. Whatever skills you have now, these insights can make you much more confident and more successful. This workshop gives you very specific and practical tools to help you read body honesty.

Some of the insights include:
• How to tell the difference  between nervousness and deception cues
• How to get a “baseline” of behavior to get the best read
• The best way to hold your hands to show truthfulness
• How introverts and extroverts lie differently
• The difference between a real smile and a masking smile
• What the movement of the eyes reveal about our thoughts
• The role of body and facial animation as an honesty indicator
• How the heart and other "body windows" hide or reveal emotions
• How tongue lip and mouth movements reveal lies. .
• What part of the body is the most "honest?"
• What parts of the face are the most deceptive?
• How to read pauses and word usage
• What space and territory reveal about truth telling
• The role of body and facial animation as an honesty indicator
• How the heart and other body windows reveal emotions.
• What is the best way to "catch" a liar?
• …And Much More


How to spot a liar pretest
Body language and Nonverbal Communication           
-The brain body connection that changes how you and the physician feel
-Paired exercise - arms up and out and yell
-How to read body language in the right context and order to increase your accuracy.


Space, Territory, and Body Windows
-How space affects level of self-disclosure and honesty
-How seating strategy affects your "read"           
-How is power communicated non-verbally and how that affect the "read"
-How to read body windows of the feet, legs, heart, palms, neck, eyes, and head.
-Group exercise “watching body windows”    
              
Kinesthetic
-How to watch for leakage cues in hand movements
-Gestures and what they mean
-How people use artifacts to block


Establishing Rapport and trust
-Matching and Mirroring
-How to accurately match voices over the phone and in person.
-Matching Body Language
-Matching Breathing
-Paired Exercises


Facial Expressions
-Facial Expressions and what they can tell you
-Facial Expression cue sheet
           
The Eyes Have It
-Eye Contact
-Rapid Eye Blinks
-Breaking Eye Contact
-Paired exercise


How to check for honesty by what you say and do  
   
Questioning techniques and information gathering


Patti Wood, MA - The Body Language Expert. For more body language insights go to her website at www.PattiWood.net. Check out Patti's website for her new book "SNAP, Making the Most of First Impressions, Body Language and Charisma" at www.snapfirstimpressions.com.
     

10 Nonverbal Cues That Convey Confidence At Work



Patti Wood, a body language expert and author of Snap: Making the Most of First Impressions, Body Language, and Charisma, says in a face-to-face interaction with just one person you can exchange up to 10,000 nonverbal cues in less than one minute. “You cannot consciously control all that communication so it can be much more telling than the few words you could exchange in the same amount of time.”

Click the link below to view the full Forbes article in which Patti explains what a Nonverbal Cue is and much, much more!

http://www.forbes.com/sites/jacquelynsmith/2013/03/11/10-nonverbal-cues-that-convey-confidence-at-work/


Patti Wood, MA, Certified Speaking Professional - The Body Language Expert. For more body language insights go to her website at www.PattiWood.net. Check out Patti's website for her new book "SNAP, Making the Most of First Impressions, Body Language and Charisma" at www.snapfirstimpressions.com. Also check out Patti's YouTube channel at http://youtube.com/user/bodylanguageexpert.