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How Will Businesses Respond To Aging?

How will the increasing number of elder aged people affect the way we do business and affect our compassion and caring? In Atlanta there is a PR feast concerning the Fox Theater and the musician Joe, who played the famous organ in the Fox Theater. The community rose up to protest what they thought was Foxes breaking of a contract they had with Joe to stay in his apartment in the Theater for the rest of his life. A contract that was made when he helped save the famous historical Theater from being demolished in the late seventies. Below I put the response from the Fox Theater. In a future post labeled Aging I will discuss our stereotypes of the elderly.. Here is the response from the Fox Theater.

What Fox is sending to protesters:

The Board of Atlanta Landmarks, Joe included, have all known each other for over 30 years and all worked together to save this building. They are good people that are truly heartbroken that it has come to this.

All of this is part of a conversation that has been going on with Joe for the past few years. With increasing frequency over the last two years, Joe’s friends have called on the Fox staff to go check on Joe when he has been unresponsive or hard to reach. This entire conversation evolved out of our concern for Joe as he has required more and more assistance from our staff, and most recently, from the EMT that was here during a performance.

Joe’s attorney had the new occupancy agreement in hand for over a week before Monday’s meeting. Based on Joe’s comments on Monday, we are not even sure that he has seen it for himself.

Under the previous lease, there was a requirement for Joe to provide security for the building, which is no longer a requirement. In addition, the previous lease never contemplated the issues related to aging and assisted living. That is why a new occupancy agreement was written.

The building is a theatre, first and foremost. It is a commercial facility and it is not designed for 24/7 elder care. The new lease addresses this. At this time, Joe and his attorney tell us that he does not want or need our assistance, and that he does not want or need access to the building - that he is totally capable of taking care of himself. Removing access to the building was not a Fox initiative.

Please allow us to be clear - that the Board of Atlanta Landmarks has NEVER used the word "evict" and they did NOT vote to evict. It is their desire to have Joe remain in the apartment for as long as he is able. Last Friday the Board presented Joe's attorney with a new occupancy agreement, and they have not responded to it. This occupancy agreement continues to allow him to live at the Fox rent free, and the Fox will continue to pay the majority of his utilities as we have for the last 31 years.

It appears that Joe has been misinformed by his advisors. To be clear - Joe is welcome to live here at the Fox as long as he is able.

Thank you so much for your email, and your concern.

The Fox Theatre

Body Language Mistakes Managers Make And Why Should You Quote Research On Body Language

Yesterday, I did an interview with Forbes Magazine about body language mistakes. The Journalist mentioned that other body language experts were quoting the same research over and over on space differences and I hadn't done that. I asked if they were quoting Edward Hall research that gives the space delineations of 0 to 14 inches for intimate space and so on. She said yes. I said, well there is a general tendency to stay in certain zones of space, but there were so many caveats based on culture, gender, age and exposure to technology. I didn't share with her that Anthropologist Edward Hall's original research was done in the fifties and even then the research stated that there were difference's based on culture. You need to know the research on body language and how it works in everyday life.

Today, someone asked me if I thought there was a trend to quote research to support your thoughts. There is always a need to support your observations with solid research. Here is how and why I continue to study the current research in nonverbal communication and I analyze how or if it applies to everyday life. Every night at dinner when I was in fifth grade all the way through High School and college my father was first attending grad school then a college professor in accounting. Whenever I would make a point or share a fact at the dinner table my father would say, "Where did you hear that?", "What is your source?","Why do you think that is true" or just play devil's advocate so I would learn to cite my source and know how the information was created. If it was based on research I knew how many subjects were in the research study. If it was quoted in Time magazine I knew the political leanings of that publication. It prepared me for my masters then my Doctoral coursework, where every statement you make in a paper or in the class has to be supported by research and you need to know every detail of the research study you are quoting.
As far as Deception Detection Research goes, there was very little research in academic research. Paul Eckman, was quoted quite a bit. Now there is so much information. Quite a bit of the research is done in academic settings where there is little real cost if you lie. When you lie in real life there needs to be stress or clear punishment, say loss or threat to a job or relationship for normal stress cues to show and college students who are used as subjects for most studies are not always the most accurate representation of population. I have several blog entries on deception if you search for deception or lying on my blog and a few long articles on my website where I quote some of the strongest findings.



Patti Wood, MA, Certified Speaking Professional - The Body Language Expert. For more body language insights go to her website at http://PattiWood.net. Also check out the body language quiz on her YouTube Channel at http://youtube.com/user/bodylanguageexpert.

Making The Most Of Your Media Interview


Patti Wood, professional speaker, author and speech coach, states that interviews are really fun but they are extremely time-consuming. Patti shares with Realty Success Magazine 5 tips that will help you get your "ducks in a row" before you begin this process so you don't waste energy. Check them out at the link!


Patti Wood, MA, Certified Speaking Professional - The Body Language Expert. For more body language insights go to her website at http://pattiwood.net/. Also check out the body language quiz on her YouTube Channel at http://youtube.com/user/bodylanguageexpert.

Fighting The Gossip



What is the significance of Blake Lively's stance with Penn Badgley according to OK Weekly Magazine's body language expert, Patti Wood. What is the latest gossip? Find out at the link!

http://www.scribd.com/doc/34273552/OK-BlakePenn

Patti Wood, MA, Certified Speaking Professional - The Body Language Expert. For more body language insights go to her website at http://pattiwood.net/. Also check out the body language quiz on her YouTube Channel at http://youtube.com/user/bodylanguageexpert.

Red Carpet Vs. Real Life


Cosmopolitan's body language expert, Patti Wood, exposes which Red Carpet celebs are putting on a show when they pose for pictures and which are genuine. Can you guess the real from the fake? The answers are at the link!

http://www.scribd.com/doc/34851930/Cosmopolitan-RedCarpetVsRealLife

Patti Wood, MA, Certified Speaking Professional - The Body Language Expert. For more body language insights go to her website at http://pattiwood.net/. Also check out the body language quiz on her YouTube Channel at http://youtube.com/user/bodylanguageexpert.