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Why Do We Use Nonverbal Communication?

We use Nonverbal Communication for survival specifically to quickly avoid danger, find food and water, mate and raise young safely. We see, hear, and feel, and our body responds with the Freeze, Flight, Fall/Faint, or Friend response. Nonverbal communication is given out and processed in the limbic system, which is designed to respond quickly, and Word language is processed in the Neocortex.

For example, we can form an accurate first impression to assess someone is safe to approach in less than 1/300th of a second. (Fun fact we can recognize a smile from 300 feet away, and we have limbic system stranger danger assessment at 15 feet that is constant across different cultures) So are "gut" impression is often formed and acted upon before any words are spoken. In addition, we use and can rely on Nonverbal Communication which is, for the most part, subconscious communication to be more accurate than word language that is filtered through the Neo Cortex and can be manipulated.

Even a two-year-old covered in cookie crumbs from their cookie jar theft can look you right in the eye, lie and say, "I didn't steal the cookie." But since we can give out thousands of cues in less than a minute, the child cannot typically control them all they may turn their body away, swing their back foot, give a lopsided smile, and speak with awkward pacing, all forms of nonverbal leakage that reveal that their lying. 



Patti Wood, MA - The Body Language Expert. For more body language insights go to her website at www.PattiWood.net. Check out Patti's website for her new book "SNAP, Making the Most of First Impressions, Body Language and Charisma" at www.snapfirstimpressions.com.
     

What is Nonverbal Communication, The Definition of Nonverbal Communication

     What exactly is nonverbal communication? 

Nonverbal Communication Is communication that does not use spoken language and is not directly transferable into spoken or word language. For example, Sign Language is not considered nonverbal communication.

It includes Paralanguage or Vocalics (all the nuances of the voice and breathing), Chronemics (time), Kinesics (body language), Physical Attractiveness (looks), Proxemics (space), Haptics (touch), Environmental Cues, Physical appearance, Artifacts (things we wear or carry or attach to the body) that express identity, and Technics.


Patti Wood, MA - The Body Language Expert. For more body language insights go to her website at www.PattiWood.net. Check out Patti's website for her new book "SNAP, Making the Most of First Impressions, Body Language and Charisma" at www.snapfirstimpressions.com.
     

What have been White House Press Secretary Psaki's major strengths and weaknesses as a professional communicator?

What have been White House Press Secretary Psaki's major strengths and weaknesses as a professional communicator?

 

  1. She knows the "Core Message" of the White House and speaks with respect for Biden and Harris.
  2. She is always prepared for questions that will be top of mind and are very prepared for the "Whopper" antagonistic questions.
  3. She responds very quickly and succinctly without a lot of pauses and backtracking. She gives just enough detail.
  4. She is excellent at "Bridging" to the core messages.
  5. She listens well and, for the most part, doesn't interrupt or talk over the journalist.
  6. She may talk fast, but when it's an important message to get out, she is very good at slowing down and talking in an even modulated voice to make sure the point she is trying to make is critical and true.
  7. Her hair gets in her eyes, and there are some interviews where I begin to count the time she pushes it back. She does have Gorgios hair, and It does make her look younger and sexier as it's a flirtation cue, but it affects her credibility, and I long to tell her to push it behind her ears!!!
  8. Her best and worst attribute is that she does not suffer fools gladly. You can tell that she dislikes certain questions and certain reporters. If she gets a question, she doesn't like. She may give micro facial cues of aggression or disgust. She gives "sour face" cues to many questions and shows "Lip suppression" and "Tongue Thrusts" cues to indicate there a few things she would like to say to them or where she would like them to go!
  9. She has a great sense of humor, and I would coach her to have a little more fun and pause and play in response to light questions. I think it would increase her likeability. I coach on the Four First Impression Factors, "Credulity, Likeability, Attractiveness and Power and the one she needs to work on the most is Likeability.
  10. She controls the meeting very well.

 I am a body language expert and media coach. I have been interviewed by national and international media 2 to 14 times a week for over 20 years and used to be a regular on Nancy Grace, Dr. Drew, CNN, and FOX. I have written several books, including SNAP Making the Most of First Impressions Body Language and Charisma.


Patti Wood, MA - The Body Language Expert. For more body language insights go to her website at www.PattiWood.net. Check out Patti's website for her new book "SNAP, Making the Most of First Impressions, Body Language and Charisma" at www.snapfirstimpressions.com.
     

How to Improve Your Ability to Read Body Language by Body Language Expert Patti Wood

Rough notes sent to Forbes Magazine in response to a request for an article on body language. 

In the "Show" don't, "Tell" formula of good writing, authors use body language cues to describe and define characters, indicate shifts and changes in mood, and the effects of others' actions and dialogue on characters. I recommend as you read, you highlight these sections as well as how the author introduces each new character, as it is often with a few body language cues and or appearance description

 Recent research has shown that reading fiction improves empathy. I recommend reading fiction to be aware of someone's emotional state and body language and be aware of how you appear to others.

I assign novels to my coaching clients. It's especially beneficial to my clients at high levels in their organization as they may find their employees don't always share their vulnerabilities and true feelings. It is also helpful for my clients who come to be because they can't seem to read other people and wonder why they are ostracized, have frequented conflicts with others, and or have been betrayed by a toxic person.

 I have been analyzing the body language of big wigs and suspected criminals for years, and the more you watch, the more you learn. Watch long media interviews of corporate big wigs like they do on 60 minutes and take notes on what they do well and poorly. In addition, I recommend going to YouTube and watching the James Lipton interviews of movie stars on The Actors studio.

And seeing how James Lipton listens and responds as the interviewer and how stars behave as they self-disclose, I give them links to some of the interviews of people like Bill Gates and Elizabeth Homes and have them take notes and then give them my notes/

Finally, I am working on a book on body language in film as I recommend you watch movies to improve your ability to read body language. I a give out a list of movies to watch to learn certain concepts like the Maltese Falcon and Hitchcock's Dial M for Murder and Strangers on a Train for understanding space and territory cues, power cues and deception detection and the father-son scene in Jaws to learn about Matching and Mirroring,

 

 


Patti Wood, MA - The Body Language Expert. For more body language insights go to her website at www.PattiWood.net. Check out Patti's website for her new book "SNAP, Making the Most of First Impressions, Body Language and Charisma" at www.snapfirstimpressions.com.
     

Patti Wood's Biography

Called the "Gold Standard" of Body Language by Washington Post and credited in the New York Times for bringing the topic to national attention Patti Wood is a true expert. Patti has degrees with an emphasis in Nonverbal Communication and taught Body Language at Florida State. She is the author of 10 books, Including SNAP Making the Most of First Impressions Body Language and Charisma, and she speaks and consults with Fortune 500 companies, associations, Federal State and City Government, Hospitals and Small Businesses. You see her on National TV shows like Good Morning America, The Today Show, The History Channel, and the National news. In addition, she is quoted every week in publications such as The Wall Street Journal, Psychology Today, Bloomberg Business Week, Fortune, Readers Digest, Good Housekeeping, Oprah, and USA Today.


A Sample of Patti’s Clients

 1st Franklin Financial Corporation

After Party Studios

Allergan

American Management Assoc.

Atlanta Jewelry Show

Atlanta Leadership Conference

Aviagen

Over 150 State, Regional, National and International Associations

BDO File Exchange

BMG (Bertelsmann Music Group)

BMPC – NNL

BSCAI

Cablevision

Coldwell Banker

Centra Technology, Inc.

Chase/ National Association of Realtors

City, County, State, and Federal agencies including the EPA, The FAA, The Federal Reserve, The IRS, and The CIA as well as various Law Enforcement Agencies, Judicial Agencies, and the Military

Coastal Construction Products

Columbia Greene Board of Realtors

Community Bankers Association

Deloitte

Del Monte/Coyne PR

Department of Juvenile Justice

DUIDLA

EMD Serono/Merk

The Federal Aviation Administration

FAIA

Fayette and Newnan Coweta County Board of Realtors

The Federal Reserve

FLEX

Fujitech America, Inc.

GE Health Care

Georgia-Pacific

GlaxoSmithKline

Gwinnett County Police Dept.

Harvard Maintenance, Inc.

Harvard Services

Healthcare Providers Insurance Co.

Heraeus Precious Metals

Over 40 Health Care Groups, Medical Associations, and Hospital

Hubbell

Huntsman Performance Products

Hyundai Capital

IARA

IHG Hotel Group

Institute of Internal Auditors

International Car Wash Association

International Door Association

Invest Atlanta

ISM (Institute of Supply Management)

Kimberly Clark

Levenfeld Pearlstein LLC

Malibu Assoc. of Realtors

Marco Cable

Merril Lynch

Mosaic

NANT (National Association of Neonatal Therapists)

NAPFA (National Association of Personal Financial Advisors)

NASW (National Association of Social Workers)

National Alliance for Grieving Children

National Cancer Institute

National Entrepreneur Center

National Funeral Directors Assoc.

Nestle

Ogilvy Action PR.

PACAPTS

Park N Fly

Pearl Street Productions

Pfielder Enterprises, Inc.

Pfizer

Prudential

Reuters

RNDC (Republic National Distributing Company)

Select Management Resources, LLC

SEMA (Specialty Equipment Market Association)

Shaw, Inc.

SRTTD

Syamarat, LLC

Texas A&M University

Texas NANT

Texas Roadhouse Restaurants

The Benefit Company

The Exchange

The Southern Company

Thomas Hortstemeyer LLP

TW Cable

UCB Pharma

Over 20 Colleges and Universities

Vistage International

Walt Disney World. Co Disney Entrepreneurs

The Wharton School of Business

Women of Power Conference

Zapata Technology, Inc.

 


 

 





Patti Wood, MA - The Body Language Expert. For more body language insights go to her website at www.PattiWood.net. Check out Patti's website for her new book "SNAP, Making the Most of First Impressions, Body Language and Charisma" at www.snapfirstimpressions.com.