Patti Wood Body Language Expert Blog
The Unspoken Language of Complaint Management
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“We want someone else to feel our pain,” says Wood, who trains call center agents on “mirroring and matching” techniques that let a custome...
Closer Than Ever
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Patti observed that Anne Hathaway turned completely away from Adam Shulman during a May 2009 outing in NYC. This couple seemed to be ...
Is Rosie and Jason Headed for a Split?
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It looked like Jason Statham, 46,. was no longer ready for action with Rosie Huntington-Whiteley, 26, at Vanity Fair's Oscar party...
Brad and Angie Tone It Down
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Brad Pitt, 50, and Angelina Jolie, 38, couldn't keep their hands off each other at the Cannes International Film Festival in 2009....
Garage Sale Tips from a Body Language Expert and Garage Sale Maven. How to Sell Stuff at Your Garage Sale.
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Patti Wood, MA, CSP I remember my first garage sale. The cool heft of a nickel in my hand as I went up the garage sale lades to ask her...
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