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Showing posts with label New Soft Skills To Consider When Hiring in the Post Covid 19 Employment World. Show all posts
Showing posts with label New Soft Skills To Consider When Hiring in the Post Covid 19 Employment World. Show all posts

New Soft Skills To Consider When Hiring in the Post Covid 19 Employment World

I am an expert on Nonverbal Communication/First Impressions and Interviewing.

  1. The transferrable soft
    Skill in 5 words or less.

Make a Great First Impression "Above the Mask"

2. Why this skill is especially
Important & attractive during these turbulent times Being able to present as safe and friendly is essential to front line workers who serve customers.

  1. An example of how a candidate demonstrated this to you during the
    Job application process. I have my clients put on a mask even when they do Zoom/video platform job interviews if they are hiring front-line workers and asking the applicant to do the same.   I have observed an applicant who did a great job at leaning forward, smiling above the mask, and matching and mirroring body language and paralanguage cues. (voice tone tempo etc.)

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  1. First impression/Zoom Box Impression.
  2. This is often the way that they will be communicating now. Do they have a Zoom Box impression that looks professional? Does it show they took time and care about their environments, such as not having a messy kitchen or distractions and noise in the background? Do they have the camera aimed correctly? Are they dressed and sitting professionally, and do they score possibility on the Four First Impression Factors of Credibility LIkeablity, Attractiveness, and Power. I have a chart of the factors that they should look for in a Zoom box impression so they can rate them on three point scale.  If they like the candidate but they didn’t like their Zoom box impression the chart gives them a way to approach a conversation with them before they hire them to see if they can improve their impression.

 

Patti Wood, MA - The Body Language Expert. For more body language insights go to her website at www.PattiWood.net. Check out Patti's website for her new book "SNAP, Making the Most of First Impressions, Body Language and Charisma" at www.snapfirstimpressions.com.

Take Care,





Patti Wood, MA - The Body Language Expert. For more body language insights go to her website at www.PattiWood.net. Check out Patti's website for her new book "SNAP, Making the Most of First Impressions, Body Language and Charisma" at www.snapfirstimpressions.com.