I am an expert on Nonverbal Communication/First Impressions and Interviewing.
- The transferrable soft
Skill in 5 words or less.
Make a Great First Impression "Above the Mask"
2. Why this skill is especially
Important & attractive during these turbulent times Being able to present
as safe and friendly is essential to front line workers who serve customers.
- An example of how a candidate demonstrated
this to you during the
Job application process. I have my clients put on a mask even when they do Zoom/video platform job interviews if they are hiring front-line workers and asking the applicant to do the same. I have observed an applicant who did a great job at leaning forward, smiling above the mask, and matching and mirroring body language and paralanguage cues. (voice tone tempo etc.)
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- First
impression/Zoom Box Impression.
- This
is often the way that they will be communicating now. Do they have a Zoom Box impression that looks professional? Does it show they took time and care
about their environments, such as not having a messy kitchen or distractions and noise in the background? Do they have the camera aimed correctly? Are they dressed and sitting professionally, and do they score possibility on
the Four First Impression Factors of Credibility LIkeablity, Attractiveness,
and Power. I have a chart of the factors that they should look for in a Zoom box impression so they can rate them on three point scale. If they like the candidate but they didn’t like their Zoom box impression the chart gives them a way to approach a conversation with them
before they hire them to see if they can improve their impression.
Patti Wood, MA - The Body Language Expert. For
more body language insights go to her website at www.PattiWood.net. Check out
Patti's website for her new book "SNAP, Making the Most of First
Impressions, Body Language and Charisma" at www.snapfirstimpressions.com.
Take Care,
