http://money.usnews.com/money/blogs/outside-voices-careers/2012/12/12/make-your-body-language-work-for-you-during-an-interview
You’ve
been practicing what to say at an interview, but have you considered what
signals your body language is sending? (The Merrabian research I think you
wanted to quote here Is not actually valid. Perhaps better to say it has 4.3
times the impact than words alone) Research suggests ____ percent of
communication isn’t transmitted via our words, but is broadcast through our
actions and attitude.
Patti
Wood, author of SNAP: Making the Most of
First Impressions, Body Language, and Charisma, suggests the following tips
from the book to help you wow your interviewer:
Palm-to-Palm
Contact Is Key. Wood explains, “My research is the
US and Canada suggests that palm contact is more important than how firm your
grip is…If
someone shakes hands with you and gives you just her fingers and not her full
palm, at a subconscious level you may think, ‘What is she hiding? What is she
keeping from me?” Evaluate the all-important handshake and worry less about if
you have a firm enough grip and more about extending your entire hand and palm
when you greet someone.
How to Sit. Don’t make yourself smaller in stature. Appear brave by keeping your body
open. Wood notes, “Keep your arms open and away from your body, legs uncrossed, and
shoulders back.”
Take note of how you sit. Wood
explains, “Research says that women perch, sitting on the edge of
the seat, curved forward, while men tend to slouch, relying more on
the backrest. Perching the entire time makes you look less powerful.
Vary your position, use lots of space, and occasionally place your arms on the
armrest to look confident.” When you position yourself effectively, you’ll
appear confident, vital, and energetic.
Match and
Mirror. Research shows that people hire people who are like
them. Use body language to help convince your interviewer that you are a good
fit. Wood suggests you “match and mirror your interviewer enough briefly at the very
beginning of the interview to make him comfortable with you. For example, lean
slightly in the direction he is leaning, for instance, or match his smile with
one of your own.”
Get Grounded. When the going get tough, the tough get grounded. Wood explains, “When people are
nervous, they tend to either move a lot or freeze. To overcome the
toughest interview questions, put both feet firmly on the ground. This makes it
easier to use both hemispheres of the brain— the rational and the creative-emotional.
Or, if you feel yourself freeze, move your feet in some way.”
End Well. While first impressions are important, people will also remember the last
thing you do or say. Wood suggests, “The last impression, the recencey effect is
critical and can improve a bad first impression” As the conversation winds
down, make sure your belongings are on the left side of your body so you can
easily shake with your right hand. You may shake hands more than once — when
you get up, at the door, and after talking for a bit longer while parting.”
Even if the interview didn’t go as well as you might have liked, keep focused
and poised until the end and you may be able to improve the impression you
leave.