Patti Wood Body Language Expert Blog : deception detection

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What Does Rubbing the Nose or Putting Your Hand Over Your Mouth Mean?

What Does Rubbing the Nose or Putting Your Hand Over Your Mouth Mean?

By Patti Wood MA, Body Language Expert

Author of “SNAP! Making the Most of First Impressions, Body Language and Charisma”

Have you ever wondered what someone was thinking but not saying? Let’s say you see a prospect rubbing their nose. It could just mean he has allergies. How do you know that’s all it is or if it reveals something more? The first secret is the timing of the “Tell.” If someone has allergies they would throughout the conversation, because his allergies would continue to bother him. But let’s say, he wasn’t rubbing his nose, and then suddenly right as you ask about his budget to go forward with the purchase, he rubs his nose. A sudden cue is more likely to be a “tell” that reveals that the person’s discomfort is coming from the conversation occurring at that moment. A nose, eye and ear rubbing can, depending on what is going on in the moment, signify disbelief, disagreement, and dishonesty as in, “Boy, this doesn’t smell right to me!”

A signal called a mouth guard is also revealing. Someone may cover their mouth throughout a conversation, simply because he is self-conscious about his teeth or smile, but often when someone covers their mouth for an entire interaction, and also gives submissive cues, the mouth guard can signal nervousness, shyness or a lack of self-esteem. We tend to spontaneously put our hands over our mouths so the truth won’t come out. A prospect may cover their mouth when he does not want someone to know he is upset, lying or because he is suppressing a negative thought. You can learn revealing nonverbal cues and how to follow the “Easy Steps” conversation plan to get to the truth in my program Body Honesty, Deception Detection. Below is an outline of the program and if you would like me to present this program to your group, just give me a call or email me.

Course Description –Body Honesty, Deception Detection

Can you read body honesty? You can send and receive up to 10,000 nonverbal cues in less than one minute of interaction. That is all potential information for you to use. Whatever insights you already have into body language and nonverbal communication would you like to know even more? Do you know particular words and phrases that signal someone is lying? Would you like to know the newest research and cutting edge techniques to discover someone is telling you the truth or lying and how to question effectively if you think they are lying?

You need to be aware of what customers are saying to you and you need to be closely monitoring for honesty and deception cues given non-verbally with voice cues and body language. Research on deception confirms that these cues give the most accurate indication of people truest emotions and can reveal most accurately when someone is lying.

In this program you will not only learn to watch for cues but also to use questioning techniques and special "monitoring" cues of your own to check for honesty. In addition, you will learn how to be credible in your business and personal relationships.

You are very skilled at you do and knowing new techniques for detecting deception can take you to the next level. You will get a “people" microscope, magic "night/deception" vision goggles and high tech hearing deception tools. You will suddenly see and understand things you have never seen and heard before. Whatever skills you have now, these insights can make you much more confident and more successful. This workshop gives you very specific and practical tools to help you read body honesty.

Some of the insights include:
• How to tell the difference between nervousness and deception cues
• How to get a “baseline” of behavior to get the best read
• The best way to hold your hands to show truthfulness
• How introverts and extroverts lie differently
• The difference between a real smile and a masking smile
• What the movement of the eyes reveal about our thoughts
• The role of body and facial animation as an honesty indicator
• How the heart and other "body windows" hide or reveal emotions
• How tongue lip and mouth movements reveal lies. .
• What part of the body is the most "honest?"
• What parts of the face are the most deceptive?
• How to read pauses and word usage
• What space and territory reveal about truth telling
• The role of body and facial animation as an honesty indicator
• How the heart and other body windows reveal emotions.
• What is the best way to "catch" a liar?
• …And Much More

How to spot a liar pretest
Body language and Nonverbal Communication
-The brain body connection that changes how you and the physician feel
-Paired exercise - arms up and out and yell
-How to read body language in the right context and order to increase your accuracy.

Space, Territory, and Body Windows
-How space affects level of self-disclosure and honesty
-How seating strategy affects your "read"
-How is power communicated non-verbally and how that affect the "read"
-How to read body windows of the feet, legs, heart, palms, neck, eyes, and head.
-Group exercise “watching body windows”

Kinesthetic
-How to watch for leakage cues in hand movements
-Gestures and what they mean
-How people use artifacts to block

Establishing Rapport and trust
-Matching and Mirroring
-How to accurately match voices over the phone and in person.
-Matching Body Language
-Matching Breathing
-Paired Exercises

Facial Expressions
-Facial Expressions and what they can tell you
-Facial Expression cue sheet

The Eyes Have It
-Eye Contact
-Rapid Eye Blinks
-Breaking Eye Contact
-Paired exercise

How to check for honesty by what you say and do

Questioning techniques and information gathering

Patti Wood, MA - The Body Language Expert. For more body language insights go to her website at www.PattiWood.net. Check out Patti's website for her new book "SNAP, Making the Most of First Impressions, Body Language and Charisma" at www.snapfirstimpressions.com.

Nodding Yes and Saying No, How Can You Tell When Someone is Lying, Keisha Knight Pulliam's Body Language- What is she Really Saying

How Can You Tell if Someone is Lying,

A body language tell of deceit is shown when someone is saying,"No" of denying an action or behavior with their words, but nodding yes with the head subconsciously in an indication of their true feelings. This happens because the limbic brain responds and the neocortex that thinking of and saying the lie can't catch it. My intern Sydney shows you this
My name is Sydney Darden. I am an intern to Ms. Patti Wood this fall.
I am receiving training in body language and deception detection.

After 6 months of marriage Keisha Knight Pulliam's husband filed for divorce without warning her. The announcement came just 2 days after announcing she was pregnant with their daughter. Keisha's husband asked for a paternity test for the baby in the divorce. Recently, Keisha sat down to do an interview with entertainment tonight and denied the allegations. However, there where reveling body segments of the interview where her body language revealed her true emotions.

In the first part of the interview she is asked very clearly if she cheated in her husband and it was not
surprising to the audience, she offers a definite “I have never cheated in my husband." Notice however as she says this you can see her nodding her head ‘yes." even though she says with her words no.

We saw the same thing happen in President Clinton's infamous interview where he said "I did not have sexual relations with that woman Ms. Lewinsky".

and again with Lance Armstrong:

We often convey our true feelings non-verbally regardless of what we do to hide it.

Patti Wood, MA, Certified Speaking Professional - The Body Language Expert. For more body language insights go to her website at www.PattiWood.net. Check out Patti's website for her new book "SNAP, Making the Most of First Impressions, Body Language and Charisma" at www.snapfirstimpressions.com.

Keisha Knight pulliam's Body Language- What is she Really Saying

Hello. My name is Sydney Darden. I am an intern to Ms. Patti Wood this fall and I am currently training in body language communication and lie deception.

After 6 months of marriage Keisha Knight Pulliam's husband filed for divorce without warning her. The announcement came just 2 days after announcing she was pregnant with their daughter. Keisha's husband asked for a paternity test for the baby in the divorce. Recently, Keisha sat down to do an interview with entertainment tonight and denied the allegations but there are some interesting points in the interview where her body language contradicts what she is saying.

In the first part of the interview she is asked very clearly if she cheated in her husband and no surprise to the audience, she offers a definite “I have never cheated in my husband”. However, as she says this you can see her nodding her head ‘yes’ as she denies any infidelity.

We saw the same thing happen in President Clinton's infamous interview where he said "I did not have sexual relations with that woman Ms. Lewinsky".

and again with Lance Armstrong:

Research shows that we will always convey our true feelings regardless of what we do to hide it.When what we feel does not align with what we are saying, our body finds ways to let those true emotions out and it is completely involuntary.

Patti Wood, MA, Certified Speaking Professional - The Body Language Expert. For more body language insights go to her website at www.PattiWood.net. Check out Patti's website for her new book "SNAP, Making the Most of First Impressions, Body Language and Charisma" at www.snapfirstimpressions.com.

Read My Face

Read My Face

New software reads emotions from facial expressions to determine a commercial is working! I have been following this facial expression recognition software creation in the neuroscience research for years wondering when we would start using it for deception detection and security and now it is being used to test advertising. Yes the future is here and it can read your face.

Here is an article on the research.

Subjects watch a video on a computer screen while the pinhole camera in the computer watches them back. Volunteers always know when they’re being recorded, which doesn’t materially affect the results. Engagement, boredom, amusement, displeasure and more are tracked and analyzed, with changing degrees of each displayed with real-time fever charts. (The venture-backed company is not yet profitable.)

+++ The New Tool for Marketers: Your Face

Jeffrey Kluger @jeffreykluger March 19, 2015

http://time.com/3750543/facial-analysis-marketers/

Businesses are using facial analysis to see if their campaigns are working on you

If you’re trying to tell a lie or keep a secret, your face is not your friend. The human face may have been built for certain basic functions–eating, breathing, seeing–but the 43 separate muscles that keep it constantly moving mean it is constantly communicating too. Every eyebrow lift, forehead furrow, mouth twitch means something. That’s bad news if you’re bluffing, but it’s good for a growing small-business sector that uses facial analysis to figure out if an ad campaign or a TV pilot is landing with consumers.

Affectiva, a 30-person operation in Waltham, Mass., is the most visible of these companies. The six-year-old firm has amassed 1,400 clients, including Unilever, Kellogg’s and CBS. In the age of precise online and mobile metrics, most marketing chiefs are tiring of squishy focus-group and consumer-poll results; they want hard data. Rana el Kaliouby, Affectiva’s chief science officer and co-founder, wants to provide it to them.

A decade ago, el Kaliouby, who has a computer-science Ph.D. from Cambridge University with postdoctoral studies at MIT, began collecting video samples of faces with the goal of helping autistic children. “Autistic kids have a hard time reading faces,” she says, “so the plan was to design a system that tells them that the person they’re talking to is smiling, say, or looks confused, so maybe they want to explain themselves.”

In 2006, a grant from the National Science Foundation brought her to the MIT Media Lab to continue her work. Industry groups regularly visit the lab in the hope of discovering new technology, and el Kaliouby’s research intrigued them. “They asked, ‘Have you thought of applying it to Procter & Gamble or Fox testing a product or TV lineup?'” she recalls. In 2009 she and Rosalind Picard, her MIT professor, spun out Affectiva to do just that.

For a starting fee of $2,500–which climbs depending on whether a 30-second commercial or a one-hour pilot is being tested–Affectiva makes its software available to marketers. Subjects watch a video on a computer screen while the pinhole camera in the computer watches them back. Volunteers always know when they’re being recorded, which doesn’t materially affect the results. Engagement, boredom, amusement, displeasure and more are tracked and analyzed, with changing degrees of each displayed with real-time fever charts. (The venture-backed company is not yet profitable.)

The database Affectiva uses to conduct those analyses is made up of more than 2.5 million facial video samples, each of which runs for 45 seconds at a rate of 14 frames per second. “We have 7 billion emotional data points [to use for comparison],” says el Kaliouby. The software corrects for variables including gender, culture and age, all of which can be important. “Women tend to smile more than men,” El Kaliouby says, “and they smile longer too. Older people tend to be more expressive than younger people.” Europeans and Americans give away more than Asians do, she adds.

This method of data collection has proved popular. Startup nViso, in Switzerland, employs similar technology as Affectiva. And Emotient, based in San Diego, collects its data “in the wild,” as CEO Ken Denman puts it, by using software to study groups of people–shoppers in malls or crowds in arenas–to see how they’re reacting to what they’re seeing.

Market testing is only the lowest-hanging fruit. El Kaliouby envisions diversifying into political polling and analysis, as well as helping teachers of online courses assess student engagement. Autism and other cognitive and psychological conditions remain on her radar.

There are some potential growth areas that are more controversial: law enforcement, lie detection and airport security, for example. For both Emotient and Affectiva they’re no-go zones. “When we first started,” says el Kaliouby, “we articulated our values for the company and determined that subjects would always have to opt in, so for that reason we don’t want to be in security.” That, of course, leaves that space open to new competitors.

This appears in the March 30, 2015 issue of TIME.

Patti Wood, MA, Certified Speaking Professional - The Body Language Expert. For more body language insights go to her website at www.PattiWood.net. Check out Patti's website for her new book "SNAP, Making the Most of First Impressions, Body Language and Charisma" at www.snapfirstimpressions.com. Also check out Patti's YouTube channel at http://youtube.com/user/bodylanguageexpert.

Michael Grimm's actions speak louder than words, say body language expert

Read body language expert's insights below at the link.

http://www.silive.com/opinion/columns/index.ssf/2014/05/actions_speak_louder_than_word.html

Patti Wood, MA, Certified Speaking Professional - The Body Language Expert. For more body language insights go to her website at www.PattiWood.net. Check out Patti's website for her new book "SNAP, Making the Most of First Impressions, Body Language and Charisma" at www.snapfirstimpressions.com. Also check out Patti's YouTube channel at http://youtube.com/user/bodylanguageexpert.

Body Language Expert analyzes the federal government recently indicted local NYC congressman, Michael Grimm

Watch the video and then read body language read of his first speech addressing the media after the indictment. Patti Wood assesses the congressman’s body.

Here is a link Michael Grimm video:

http://videos.silive.com/staten-island-advance/2014/04/gop_rep_michael_grimm_speaks_a_1.html

“I will try to answer questions the best that I can. “ tongue eraser. This means he is not going to answer questions the best that he can.

“Here is my official statement.”, tongue thrust then eraser. This means there is a lot more that he wants to say about how angry he is.

“Two and half years …of being bombarded.” Another tongue thrust. Notice how his hands go into a striking motion as he says allegation after allegation. My read here is he would like to perhaps say a few choice curse words here to the people who bombarded him.

Interesting, look at the piece where he says, “…when I won.” He presses his lips together and does another small tongue eraser and a micro facial cue of sadness. My read is he feels the win was not a win for him personally that others didn't recognize it in the way he wanted and that it came at a cost.

Interesting. Listen to his statement. “So let me be perfectly clear.” There are several paralanguage cues, but the most interesting is how he aggressively strikes, so let me be perfectly clear. He is very mad would like to be yelling here, but he has to look down and read, “I will not abandon my post…” He wants to say something different than his prepared statement.

Notice as he finishes also his downward facing corners of his mouth. He would like to be crying here.

How to Spot a Liar

Patti was interviewed on HLN about how to tell when someone is lying. Watch the HLN interview at the link below and check out Patti's 6 tips below!

http://www.hlntv.com/video/2013/08/13/body-language-indicates-lie

So, you’ve got a funny feeling about the guy or gal you’re dating. Or you don’t think your boss is leveling with you.

How can you tell if they are lying? Here are some tips from body language expert Patti Wood.

Trust your gut: You may know they are lying to you before you are even aware of it. Encountering a lie can provoke a stress response in most of us – the old flight or fight feeling. If something doesn’t quite sound right, and you feel as though they aren’t being straight with you, you may be right.
Interrupt the story: A practiced liar will have their story down pat. They’ll have the details down, in order of what happened. But you can trip them up by interrupting, or asking questions in reverse order of how events happened. If you can throw them off, they may stumble over their story, and you can confirm they aren’t being honest.
Pay attention to body language: If you know how someone normally acts, and they are acting differently, that may be a sign that he or she is lying. Say you have a friend who is naturally fidgety. If they are moving around a lot like they normally do, it may not be a sign they are lying. But the person who usually sits there quietly, still as a statue, and then can’t seem to sit still… that could be an indication of deceit.
Oddball reaction: If you ask a question and someone gets angry, or annoyed, or hysterical, in a way that doesn’t fit your conversation… you may have stumbled onto a lie. People can act out to distract us from their deceit. Anger is always a useful device. A liar can turn on the fury, unload on you, and shame you into not asking the kinds of questions that might expose their lie. Watch for a reaction that seems totally out of proportion to your question. That may be a clue.
Unusual language: Is someone talking to you in a stilted way, avoiding contractions, saying “I did not…” instead of “I didn’t.” Any kind of odd sentence could be a hint that someone is lying. For example, someone telling the truth won’t say over and over again “I did not do _____.” They will say “I didn’t do it” and leave it at that.
Reassuring touches: When we are nervous, our nerve endings can start firing, and we can start to touch facial features that we might ordinarily leave alone. Such as our nose, the top of our lip, and the edge of the ear. Again, this clue depends on timing and knowing how the person behaves normally. If they never touch their nose, then suddenly can’t seem to stop touching it, that could be a sign they are lying.

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