Patti
Wood MA, CSP
"The "Gold"
Standard
of
Body
Language
Experts"
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Quick Links
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Communication Training
Presentation
Skills Training
Sales
Training
Body
Language Training
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Us at
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About
Patti
Patti Wood MA, CSP is an international speaker, author
and consultant to Fortune 500 companies. She reads the body language of
politicians, celebrities and other well-known world figures for national media
such as CNN and FOX News. Her corporate
clients describe her as a dynamic, powerhouse
presenter.
Did you know that Patti
speaks on Improving "Techno" Commun-ication? Would you like your team to know
the secrets to improve communication via,
e-mail, phone calls,
conference calls and video
conferencing?
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Get Your Copy of
SNAP Making the Most of
First Impressions,
Body Language and
Charisma"
at
You
can also check out the website for the book and view videos and find out how the
first impression factors affect your "SNAP."
Of course, if you like the book, I would love you to take the time
to give the book a great review on Amazon, Barnes & Nobel
or Indie Bound.
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More Books By Patti
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Easy
Speaking, Dynamic Delivery
PAID
TO SPEAK
SPEAK
MORE!
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Boost
Your
Company
Training
Grab your spot on Patti's speaking and training calendar
to really take your team, company or business to the next level! Whether you are
looking for an incredible speaker, one-on-one coach or a group trainer, Patti
Wood will bring humor, business savvy and exceptional tools to YOU!
404-315-7397
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Dear Patti
After you kiss your sweetie this Valentine's Day, you may want to share with him
or her how the ritual of kissing, (also known by it's scientific term
Osculation) improves your health and the quality of your relationship. You can
read about the "Secret Benefits of
Kissing" in this month's first
article.
This month I was in
Chicago to do a segment on Kissing Secrets with comedian and talk show host
Steve Harvey and traveled to Miami, Savannah and beautiful Cancun Mexico to
speak on body language, selling and dynamic presentation skills. I hope to be in
your city soon.
Here are this month's articles and TV interview links.
Video of HLN interview of the body
language of suspected murderer Jodi Arias while she is on the witness stand
during her trial.
Toronto Sun
article about how personal items displayed at work convey messages.
This Valentine's Day you may want to catch my
interview on Kissing with comedian and author, Steve Harvey on his show about
kissing. It airs on NBC on Thursday at 1 pm EST.
Take
Care,
Patti
PS - If you would like
your team, company or association to learn to use the benefits of body language,
email Dorothy@PattiWood.net
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Quick Conflict
Prevention Tools
A baby cries when he is hungry, a teenager whines when she doesn't get her
way, a boss yells when he wants something done right now, a customer rants when
she has to wait. When a person does not get what they want, when they want it,
they can quickly turn into a difficult person. We all have needs and when those
needs are not met we yell, cry, whine and in other equally annoying ways become
difficult people. The number one reason we fail to deal with a difficult person
is we fail to recognize their need...what made them difficult in the first
place? So to prevent the crying, whining, yelling and ranting figure out what a
person needs - and if you can, give it to him. Here are four basic human needs
and how you can meet them and prevent conflict without losing time, energy or
your own temper. Avoid Conflict by offering Comfort.
Comfort - When
someone needs comforting, comfort him or her. A few years ago someone broke into
my mother's retirement condominium. She got up in the morning to make her tea
and toast and there was a drunken man, passed out cold on her couch. My mom was
frightened and upset. Two days later, after the break-in was mentioned in the
paper and was the talk of the retirement home, one of my mother's
friends who she had not talked to since the break-in, called my mother and asked
her out to dinner. My mother was hurt, her friend didn't talk about the
break-in, nor did she mention why she hadn't checked in with my mother for two
days. My mother got very upset and told her friend she did not want to have
dinner with her and why which led to an argument between the two friends. What
caused the argument and the rejected invitation? An unmet need. What need did
the friend not meet? Comfort. My mother wanted her friend to say, "I am sorry
this frightening event happened." And along with that, to visit her and give her
a hug. However, her friend for whatever reason had not called her in two days
and when she did she didn't mention the break-in. My mother simply wanted to be
comforted and given attention and her friend did not meet that basic need.
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Patti Wood MA,
CSP
"The Body Language
Expert"
Keynotes
& Communication Training
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or
Call us today for
more information or email
Patti directly at
404-315-7397
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Patti Wood, MA, Certified Speaking Professional - The Body Language Expert. For more body language insights go to her website at
www.PattiWood.net. Check out Patti's website for her new book "SNAP, Making the Most of First Impressions, Body Language and Charisma" at
www.snapfirstimpressions.com. Also check out Patti's YouTube channel at
http://youtube.com/user/bodylanguageexpert.
