New research says that Nerotics have less job satisfaction and more job turnover.
https://medicalxpress.com/news/2022-03-personality-traits-well-being-satisfaction-life.html).
I speak to business owners and C-suite executives across the US. Most of their
employee problems, complaints, and HR issues are with younger employees who
seem afraid of interacting face to face and on the phone or even speaking about
the personal issue in an email. They also describe these employees as stressed
and having difficulty making simple decisions, especially those related to a
lack of interpersonal skills. That personality seems to fit the definition of
neurotics.
To avoid hiring Neurtotics I recommend job interviews with problem-solving scenarios and taking the interviewee
out for a meal with two or three other employees to see how they handle the
interaction.
If you currently have an employee with these issues, I recommend they give
them a mentor or someone to work alongside so they see how to handle everyday
interpersonal problems. I also suggest a three-day interpersonal skills class or
role-play or modeling interpersonal problem-solving.
For example, I had a team leader having problems getting excessive emails from a stressed team member and other interpersonal issues, and the company was having issues with high turnover. So he hired me to do a team-building program and then roll it out for the whole company.
In working one-on-one with each employee over the three days, I discovered his stressed team member was afraid of talking to the team leader because he always wore black t-shirts, which made him tense. So he was sending emails to his team leader instead of getting up from his desk and going to the NEXT CUBICLE because he was so afraid.
I gave
the team step-by-step instructions on how to have different kinds of
conversations, and they practiced them with each fellow team member until everyone
was more comfortable. It was a group of young employees who hadn't had a lot of
practice working face to face.
